Improvement Manager

Severn Trent Water; Coventry; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Salary £50,000–£60,000

28 days holiday + bank holidays

Annual bonus up to £2,250

Pension scheme – employer contribution

Sharesave

Nursery discount

Training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Job summary

Severn Trent Water in Coventry is hiring a Regulatory Improvement Manager to lead the improvement programme for Environmental Regulation and Policy. You will analyse regulatory data, assess performance against requirements, and provide strategic advice to influence decisions.

Based at our Coventry HQ, the role is 37 hours per week and offers a comprehensive benefits package including pension, bonus scheme, sharesave, and generous holiday.

Qualifications

• Strong regulatory background with ability to engage regulators.
• Excellent analytical and problem-solving skills.
• Experience delivering and embedding change and improvement programmes.
• Ability to communicate findings in writing to stakeholders.

Responsibilities

• Deliver improvement programme for Environmental Regulation and Policy team.
• Investigate complex regulatory issues and assess performance against requirements.
• Provide strategic advice and actionable recommendations.
• Develop and embed a change programme across lifecycle.
• Gather industry insights to identify regulatory risk and inform decisions.

Skills

Regulatory knowledge

Analytical skills

Change management

Stakeholder communication

Tools

Microsoft platforms

Job description

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At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

Our Water Quality and Environment team have an opportunity for you to join as our newRegulatory Improvement Manager.

In your new role, you’ll be responsible for delivering the improvement programme for our Environmental Regulation and Policy team. The role will work on complex investigations, assess organisational performance against regulatory requirements and provide strategic advice.

You’ll be delivering change through scrutiny and investigation. Turning insight into actionable recommendations. And helping the environment by understanding where risk lies. Your outputs will fuel the team’s thought leadership, interpretations of changing legislation and help influence business decisions to support ongoing compliance and environmental performance.

Additionally, you’ll be expected to build on our existing activities, developing and embedding a change programme to deliver our ambitions and handle the complete programme delivery lifecycle.

Some of your other key accountabilities will include:

• Sourcing industry insights and integrating them into a structured view of regulatory risk.
• Creating risk insights of all wastewater sites using multiple data sources, that integrates novel and future regulatory changes.
• Working with other WQ&E regulatory teams to develop a centralised area for data sources that provides a regulatory ‘one version of the truth’ – ensuring the flexibility of reporting utilising native Microsoft platforms and approaching our data from a regulatory perspective to help utilise what we have in a more meaningful way.
• Take learnings from internal and external regulatory investigations and package them in such a way that other teams can deliver relevant improvements.

You’ll be based at our Headquarters in Coventry. You’ll work within our Environmental Regulations and Policy Team. With this being such a critical role, we’re looking for someone who can join us 37 hours a week.

HOW WE WORK

You’ll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why we value in-person moments to keep our culture alive and why for this role you’ll usually find us in the office during our working hours.

WHAT WE’RE LOOKING FOR

We’re seeking our new Regulatory Improvement Manager to be comfortable identifying and managing the key strategic risks and issues facing the programme.

To be successful, it’s expected that you’ll have a strong regulatory background, with the ability to communicate with people of levels, including regulators. You’ll have strong analytical and problem-solving skills, with the ability to draw conclusions from complex data and regulatory information then clearly communicate them in writing. You’ll also have experience in delivering and embedding change while delivering tactical improvement programmes. You may not have experience in the water industry and for highly capable people with a curious mindset this would be an excellent introductory opportunity.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job; it’s a career. We offer benefits that reward great work and award ‑ winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include:

• Salary of £50,000 - £60,000
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 10% monthly discount with Busy Bees Nurseries and one-week free childcare
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year

LET’S GO