Import Merchandiser (TGM2141) – £35k

Tagged Resources; Leicester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the licensed products industry is seeking an Import Merchandiser in Leicester. The successful candidate will support major retail clients by ensuring timely product merchandising and maintaining strong relationships with buyers. With a hybrid working option, the role emphasizes excellent communication skills, attention to detail, and organizational capabilities. This is a fantastic opportunity for individuals looking to enhance their career in merchandising while contributing to customer satisfaction.

Qualifications

• Previous experience in merchandising, preferably in wholesale/retail.
• Strong proficiency in Microsoft Office Suite and CRM systems.
• Excellent verbal and written communication skills.

Responsibilities

• Support a major retail customer with day-to-day merchandising.
• Ensure products meet delivery dates and manage orders.
• Communicate effectively with the buying team.

Skills

Communication

Organisational Skills

Attention to Detail

Customer Focus

Team Player

Flexibility

Tools

Microsoft Office Suite

CRM Systems

Job description

Location: Leicester

Type: Permanent

Industry: Licensed Products

Job Ref: TGM2141

The Company:

A fantastic opportunity for an import merchandiser to play a crucial role in facilitating the sales process and ensuring customer satisfaction. This position requires a detail-oriented individual with excellent communication skills and a strong commitment to providing exceptional support to the retail customers. You will be working with Buyers, building relationships and supporting the internal teams. Hybrid options available

Key Responsibilities

• Supporting a major retail customer with day-to-day Product Merchandising
• Ensuring that products meet delivery dates
• Raising orders and notifying factories as required.
• Communicating with the buying team and understanding key sample deadline and selection/ sign off dates
• Working with buyers and the design team to receive design packs
• To ensure availability of all required samples for buyer’s selection meetings on time
• Request buyers’ feedback
• To ensure a timely review of account performance
• Managing the critical path and ensuring the customer is updated
• Work with 3rd Party warehouse to ensure the goods are booked and delivered as per agreed dates.
• Complete weekly dispatch report
• Arrange and lead customer meetings.
• Other duties as required.

Skills

• Previous experience in a merchandising role, preferably within the wholesale or retail industry.
• Dynamic, flexible working methods, adapting to the needs of the customer and business
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proactive and customer-focused mindset, with a commitment to delivering high-quality service.
• Team player with the ability to collaborate effectively with colleagues across departments.