Import/Export Coordinator

ZipRecruiter; Gateshead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Import/Export Coordinator to join a successful client in Gateshead. The role involves managing shipping processes, customs clearance, and ensuring compliance with licensing requirements. Ideal candidates will have at least 2 years of shipping experience, strong administrative skills, and excellent customer service abilities. This position offers a permanent contract with a competitive salary.

Benefits

Friendly and supportive working environment

Continuous development opportunities

Competitive salary

Permanent contract from day one

Qualifications

• At least 2 years of experience in domestic and international shipping.
• Understanding of customs processes such as import/export declarations.
• Excellent customer service and communication skills.

Responsibilities

• Review schedules and facilitate the release of customer sales orders.
• Coordinate the shipping of customer orders domestically and internationally.
• Ensure compliance with export licensing requirements.

Skills

Administrative skills

IT skills

Customer service

Problem-solving

Job description

Job Description

The Company Benefits and Rewards on Offer:

• You will be working for a highly successful company.
• Friendly and supportive working environment.
• Continuous development opportunities.
• Monday – Friday working schedule, no weekends!
• A permanent contract from day one.
• Competitive salary.

The Company:

Mtrec Commercial is proudly representing our highly established and successful client in their search for an experienced Import/Export Coordinator to join the team as soon as possible. If you have the required skills and experience, please apply for an immediate response!

The Role:

• Review schedules and facilitate the release of customer sales orders and related documentation.
• Manage commodity and tariff code administration.
• Coordinate the shipping of customer orders domestically and internationally using couriers, freight forwarders, customer intermediaries, and portals.
• Assist with Customs Clearance processes.
• Respond to queries related to Contracts, Sales, Customer Services, Quality, Purchasing, and Accounts.
• Provide information and prepare progress reports for management.
• Ensure compliance with export licensing requirements.
• Support activities for UK government departments, including the Export Control Unit and the Department for International Trade.
• Maintain record keeping and archiving.
• Track process quality issues affecting on-time delivery.
• Support continuous improvement programs for the company's Quality, Health, Safety & Environmental management system.

Working Hours: Monday – Friday, general office hours.

About You:

• Well-organized with strong administrative and IT skills.
• Computer literate with the ability to use multiple applications.
• Previous experience and understanding of customs processes such as import/export declarations, VAT, tariff codes, commercial invoices, incoterms, and harmonized tariff codes.
• Self-starter capable of prioritizing work based on customer due dates.
• Excellent customer service and communication skills.
• Problem-solving abilities.
• At least 2 years of experience in domestic and international shipping.
• Experience with couriers, freight forwarders, and customer portals.