Import Customs Manager

JR United Kingdom; Newport-on-Tay; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A logistics firm in Newport is seeking an experienced Import Customs Manager to lead a dynamic team. Responsibilities include preparing import declarations, ensuring compliance with HMRC, and fostering client relationships. Candidates should have a strong background in customs operations, excellent communication skills, and proficiency in logistics software. Flexibility is required for working hours, including evenings and weekends.

Benefits

Supportive team environment

Professional development opportunities

Qualifications

• Experience in a leadership role within customs operations.
• Strong understanding of import/export documentation.
• Capable of working under pressure with attention to detail.

Responsibilities

• Lead and support the Import Customs Team in submissions.
• Ensure compliance with HMRC regulations and manage documentation.
• Act as main contact for clients and HMRC.

Skills

Proven experience in customs operations

Knowledge of HMRC procedures

Excellent communication skills

Attention to detail

Proficiency in customs software

Tools

Thyme-It

Tyche

Cargoes

Job description

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Are you an experienced customs professional ready to lead a dynamic team in a fast-paced logistics environment? We're looking for an Import Customs Manager to join our Newport office and play a pivotal role in ensuring the smooth and compliant movement of goods across the UK and Northern Ireland.

Job Opportunity: Import Customs Manager - Newport

Are you an experienced customs professional ready to lead a dynamic team in a fast-paced logistics environment? We're looking for an Import Customs Manager to join our Newport office and play a pivotal role in ensuring the smooth and compliant movement of goods across the UK and Northern Ireland.

What You'll Be Doing

• Lead and support the Import Customs Team in preparing and submitting import declarations.
• Ensure compliance with HMRC regulations and manage all related documentation.
• Oversee the creation of CDS and Safety & Security Declarations.
• Act as the main point of contact for clients, HMRC, and other stakeholders.
• Maintain accurate data entry across systems including Thyme-It, Tyche, and Cargoes.
• Build strong relationships with clients, importers, exporters, and warehouse personnel.
• Provide training and guidance to junior team members.
• Ensure timely communication and resolution of customer queries.

What We're Looking For

• Proven experience in customs operations, ideally in a leadership role.
• Strong knowledge of HMRC procedures and import/export documentation.
• Excellent communication and coordination skills.
• High attention to detail and ability to work under pressure.
• Proficiency in using customs and logistics software.
• A proactive, flexible, and customer-focused mindset.

Working Conditions

• Location: Newport (office-based with occasional remote work)
• Hours: Flexibility required, including evenings and weekends as per rota

Why Join Us?

You'll be part of a supportive team that values collaboration, continuous improvement, and professional development. If you're ready to take the next step in your customs career, we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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