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Import Customer Service Administrator
TN United Kingdom
Greater London
On-site
GBP 25,000 - 27,000
Full time
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Job summary
An established industry player in freight forwarding seeks an Import Customer Service Administrator to enhance their team. This permanent position promises a competitive salary and offers the chance to manage import flows for both ocean and air freight while ensuring top-notch customer service. Ideal candidates will have experience in freight forwarding and a solid understanding of customs clearance processes. If you're enthusiastic and passionate about customer service, this role is a great opportunity to grow within a dynamic company.
Qualifications
- Experience in freight forwarding, especially in air and ocean imports.
- Knowledge of customs clearance processes.
Responsibilities
- Manage import flows for ocean and air freight.
- Provide support with customs clearance processes.
- Ensure excellent customer service to clients.
Skills
Job description
Location: Feltham, United Kingdom
Company: System Recruitment Limited
Job Category: Customer Service
Job Reference: 02a4bc2cd406
Posted: 24.04.2025
Expiry Date: 08.06.2025
We are a leading freight forwarding company based in Feltham, TW14, and we are seeking an Import Customer Service Administrator to join our team. This permanent role offers a salary of circa £25,000 – £27,000 per annum.
Responsibilities include:
- Managing import flows for both ocean and air freight.
- Providing support with customs clearance processes (note: this role does not involve processing customs entries).
- Ensuring excellent customer service and support to clients.
Requirements:
- Experience in freight forwarding, particularly in air and ocean imports.
- Knowledge and understanding of the customs clearance process.
- Enthusiastic, dynamic, and forward-thinking attitude with a passion for customer service.
EU work permit is required for this position. We are looking for professionals who love customer service and are eager to grow with our company.
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