Implementation Support & Training Officer

NHS Scotland; Bothwell; On-site; GBP 60,000 - 80,000; Part time

Job summary

A public health organization in Scotland seeks a part-time Training Coordinator to design and deliver IT training programmes for staff. Responsibilities include assessing training needs and providing support during implementation. The ideal candidate will have experience in a healthcare environment and strong knowledge of Microsoft Office products. A formal training qualification is preferred.

Benefits

27 days annual leave

Membership of NHS Pension Scheme

Paid sick leave

Qualifications

• Proven ability to design and deliver training effectively.
• At least 3 years of experience in a healthcare environment.
• Formal training qualification, e.g., IITT accreditation.

Responsibilities

• Co-ordinate and run IT training programmes for staff.
• Assess training requirements for Lanarkshire Applications.
• Provide support to Managers during implementation.

Skills

Designing training programmes

Delivering training

Microsoft Office

Interdepartmental relationship understanding

Education

HNC in computing related subject

Job description

The Role

This role will be to design, deliver and evaluate training programmes. To co-ordinate and run IT training programmes for staff in NHS Lanarkshire (NHSL), including user guides and procedures, which support the implementation of new computer systems within Lanarkshire. As part of the eHealth Programme Implementation & Support Training team the post holder will liaise directly with users of Lanarkshire Applications to assess their training requirements and be responsible for maintaining and producing summary information about training delivered. Within the role you will have to provide support to Managers and Departments during and after the implementation process.

About NHS Lanarkshire

NHS Lanarkshire proudly serves a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services, Corporate & Property & Support Services, and North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we’ll need you to bring

• The post holder should ideally be educated to HNC level, preferably in a computing related subject and preferably possessing a formal training qualification, for example IITT accreditation.
• The postholder should have proven ability to effectively design and deliver training and development packages and work to tight deadlines.
• The postholder should have at least 3 years in-depth experience in a healthcare environment, for example experience in an operational department, and be able to demonstrate an understanding of interdepartmental relationships.
• The postholder should have a sound knowledge of Microsoft Office products, e.g. Word, Excel, Access and Powerpoint.

It would be great if you also have

• Ideally be educated to HNC level preferably in a computing related subject and preferably possessing a formal training qualification e.g. IITT accreditation
• Ability to deliver face to face training to groups of staff or individuals
• Car driver with a full, valid UK/EU/EEA drivers licence

Contract and Working Pattern

Fixed Term or Secondment until 31/03/2027
Part Time 30 hours
Location: Digital within Kirklands – NHSL Headquarters
Monday to Friday, 9am‑5pm

Benefits

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days public holidays
• Membership of NHS Pension Scheme, with life insurance benefits
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work‑life Balance policies and procedures

Contact

For enquiries regarding the application form or recruitment process, please contact Gemma Lowe, Recruitment Administrator on [e-mail] (please remember to include the job title and reference number in your email).

Right to Work – NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience.