Implementation Specialist

Dedalus; Chorley; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join Dedalus as an Implementation Specialist and make a significant impact on healthcare technology. This mid-senior level role involves working with clients during system implementation, ensuring effective support and training for our healthcare solutions. Strong communication and analytical reasoning skills are essential for success in this role.

Qualifications

• Strong communication skills working effectively with people at all levels.
• Ability to manage expectations effectively.
• Analytical reasoning skills to break down larger problems.

Responsibilities

• Support clients in setting up and configuring healthcare solutions.
• Assist in validation testing and business change activities.
• Provide Subject Matter Expertise (SME) during deployment.

Skills

Communication

Analytical Reasoning

Job description

Join to apply for the Implementation Specialist role at Dedalus

Join to apply for the Implementation Specialist role at Dedalus

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Implementation Specialist

Join us as an Implementation Specialist at Dedalus, one of the World’s leading healthcare technology companies, on our Delivery Team based in UK to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As an Implementation Specialist you will be part of our highly successful deployment team of people with the responsibility to help clients to implement and support new and existing Dedalus Healthcare solutions effectively and efficiently.

You will work closely with the Project Managers to help clients to follow a standard deployment methodology with specific deliverables working within very tight timescales. You will support the client in the setup and configuration of all systems, supporting knowledge transfer and issue management whilst assisting the client in validation testing and business change activities to help them to get the very best out of each of our solution offerings.

Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.

You will:

• Investigate/support all queries, issues and change requests raised by the deployment projects, peers, project managers and other workstreams re: solution questions, business process maps, system configuration, business validation scripts, and product knowledge materials.
• Engage in all stages of the deployment project and ensure the client and the deployment project teams are kept best informed, are fully trained and equipped to implement our solution offerings by supporting appropriate solution workshops and training sessions.
• Provide Subject Matter Expertise (SME) to our clients and deployment project teams when product questions, issues, or changes are raised/escalated:
• Required to provide on-site support and SME to clients and deployment project teams as per our standard deployment methodology.
• Assist our clients and deployment project teams in their setup and configuration of local deployment environments by imparting knowledge and empowering them to lead by example.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

• Strong communication skills working effectively with people at all levels with the ability to manage expectations effectively.
• Adapts information to audience; explains difficult issues clearly, establishes consensus, attains agreement.
• Adapts information to audience; explains difficult issues clearly, establishes consensus, attains agreement.
• Analytical Reasoning -taking the larger problem and breaking it down into smaller problems to identify a solution.

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Health Care Provider, and Information Technology

• Industries

  Hospitals and Health Care

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