Implementation Project Manager

Eintech Ltd; United Kingdom; Remote; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Implementation Manager to lead the deployment of innovative SaaS products. In this dynamic role, you will manage projects, coordinate teams, and ensure smooth implementations that align with customer needs. Ideal candidates will have strong project management skills, a proactive attitude, and the ability to communicate effectively with stakeholders. Join a rapidly growing organization that values initiative and offers a collaborative environment where your contributions will directly impact client success and product innovation. This is a fantastic opportunity to make a difference in a fast-paced setting.

Benefits

Company pension with up to 8% match

Private health plan

Cycle to work scheme

Regular social and networking events

Qualifications

• 3+ years of experience in project management roles.
• Strong knowledge of project management principles and methodologies.

Responsibilities

• Oversee the deployment of products and services to clients.
• Develop project plans, manage budgets, and mitigate risks.

Skills

Project Management

Problem Solving

Communication Skills

Time Management

Organizational Skills

Client Relations

Job description

About Eintech
Eintech is a rapidly growing organisation offering a range of SaaS products to users in over 180 countries.

The Customer team is the heartbeat of our online products and services, responsible for the day-to-day running of all our SaaS accounts. We hold our customers' hands through the journey end-to-end, be it our Education, Commercial, or Awarding Body clients. From customer feedback through to product innovation, intelligence from the team informs and steers our products and services growth.

Our main product is Rogo, a customisable eAssessment platform with multiple testing options and rich-media integration. Rogo facilitates the easy design and release of courses and tests for distribution anywhere in the world. It is constantly being developed with new features being added based on but not limited to regular consultation with clients.

Our goal is to offer the leading learning and testing products globally. Rogo is pitched at a range of clients, from the small college to the international training organisations, global corporations, and high stakes awarding bodies.

About the role

The Implementation Manager is responsible for overseeing the successful deployment of products and services to clients. This role involves managing projects, coordinating teams, and ensuring that the implementation process is smooth, timely, and aligns with customer needs.

We are looking for a team player, with great interpersonal skills and lots of initiative to hit the ground running!

Key responsibilities

• Develop detailed project plans, including scope, goals, timelines, deliverables, and resource allocation.
• Lead the end-to-end implementation of projects, ensuring they are completed on time and within scope.
• Act as the primary point of contact for stakeholders, including clients, vendors, and internal teams.
• Foster strong relationships to ensure clear communication and alignment on project goals and expectations.
• Develop and manage project budgets, ensuring that resources are allocated effectively and that the project is delivered within financial constraints.
• Identify potential project risks and develop strategies for mitigating them.
• Ensure that project deliverables meet industry standards and client expectations, particularly in assessment-related tasks such as testing, evaluations, and performance measurement.
• Provide regular project updates to stakeholders, including status reports, timelines, and performance metrics.
• Maintain comprehensive project documentation for future reference and audits.
• Work closely with the senior management team to identify opportunities for process improvements in the implementation workflows, leveraging best practices and lessons learned from previous projects.

About you

Conscientious and diligent, the ideal candidate is confident and focused with stellar communication skills. Exceptional, positive and friendly manner. You need to be proactive, to work independently and not be afraid to “swim in the deep-end”. Comfortable in taking responsibility and working on your own initiative. Proven ability to work accurately to deadlines and under pressure. Readily takes ownership of problems and decisions and responds to them with a positive outlook.

• Minimum 3 years’ experience within a similar role.
• Strong knowledge of project management principles, including planning, scheduling, budgeting, and resource management.
• Strong problem-solving skills, with the ability to think critically and analytically under pressure.
• Ability to speak and write fluently and idiomatically in English.
• Excellent organisation and time management skills, with the ability to prioritise workload.
• Excellent client-facing and internal communication skills.

Preferred:

• An understanding of the assessment industry, including assessment tools, methodologies, and standards.
• Ability to multi-task and remain calm and focused in a high-pressure environment.
• Be able to build rapport in cross-functional project teams.
• Be ready to work in a fast-paced and ambitious company.
• Demonstrates a strong work ethic and committed to seeing tasks through to completion.

Benefits

• Company pension: The company matches up to 8% contribution.
• Health plan: You are eligible to join the company’s private health plan.
• Cycle to work scheme.
• Regular social and networking events.

Application

Send your application and CV to [e-mail] using the subject line: Implementation Project Manager April 25

Please Note: Eintech does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Eintech employee. Eintech will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Eintech.