Implementation Project Manager

Rocketsourcers B.V.; Maidstone; Remote; GBP 40,000 - 60,000; Full time

Job summary

A dynamic technology company is seeking an Implementation Consultant to assist customers with product rollouts. In this fully remote role, you'll manage multiple projects, collaborate closely with various teams, ensure clients receive comprehensive training, and drive successful implementations, all while enjoying a flexible work-life balance and competitive benefits.

Benefits

25 leave days plus extra monthly wellbeing days

Travel allowance

Attractive pension plan

Fully remote work with transition to hybrid model

Qualifications

• About 3 years of experience in a similar role, such as implementation consultant or project manager.
• Basic knowledge of software integrations like APIs (JSON/XML), TCP/IP, or similar technologies.
• Organized and able to manage multiple projects at the same time.

Responsibilities

• Guide customers through the full journey from initial conversations to successful product rollouts.
• Create step-by-step plans based on customer needs and manage timelines.
• Offer training and support during testing and go-live phases.

Skills

Project Management

Customer Support

Software Integrations

Training

Documentation

Tools

Postman

Swagger

Job description

As an Implementation Consultant at Payter, you will help customers successfully roll out our products. You guide them through the full journey from the first conversations before the sale to the moment everything is live and working.

You create a clear step-by-step plan together with the customer, based on their specific needs. You keep track of timelines and make sure all teams involved inside and outside Payter do their part at the right time. You also keep everyone informed about progress and manage several customer projects at once.

During the implementation, you offer training, answer technical questions, and support customers during testing and the go-live phase. You’ll work closely with different teams at Payter and with the customer to ensure a smooth and successful launch.

What makes this job unique?

You’ll be part of a dynamic team working on cutting-edge technology. You support customers from start to finish and play a key role in their success. Your work is diverse and full of responsibility no two days are the same, as you work with customers from all over the world, large, and small.

You also help improve our products and internal processes by sharing insights from your projects. Your feedback makes a real difference and helps us offer the best possible experience to our customers.

Who are we?

At Payter, we design and deliver smart solutions for payments and identification. Our team is passionate about making everyday interactions easier through technology. We’re innovative, professional, and work with short lines of communication. You’ll get the space to share ideas and grow in your role. Together, we create smart tools and happy customers.

What do we have to offer?

Competitive compensation, including a discretionary bonus based on business results;

Great benefits like 25 leave days plus extra monthly “wellbeing days”, a travel allowance and an attractive pension lan;

This role is fully remote, with plans to transition to a hybrid working model in the near future.

Thrive in a close-knit environment valuing flexibility, work-life balance, and mental well-being;

Job requirements

What do you bring?

We’re looking for someone who’s curious, enjoys working with clients, and isn’t afraid of technical challenges. Do you see yourself in this?

You learn quickly and like to apply new skills.

You have about 3 years of experience in a similar role, such as implementation consultant or project manager.

You have basic knowledge of software integrations like APIs (JSON/XML), TCP/IP, or similar technologies.

You have experience in areas such as project management, testing, customer support, documentation, or training.

You care about customer needs and want to offer the best possible experience.

You’re organized and able to manage multiple projects at the same time.

Experience with tools like Postman or Swagger is a plus, as is any programming experience.

Knowledge of vending, parking, transit, or payment systems (such as OCPP/OCPI, MDB) is a bonus.

You communicate clearly in English, both spoken and written. Other languages are a plus.

You’re able to turn customer requests into practical solutions.