Implementation Project Manager

Ligentia; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A dynamic company, Ligentia is seeking an experienced Implementation Project Manager to lead customer onboarding efforts. The role involves managing complex projects, improving processes, and ensuring customer satisfaction within a collaborative team environment. This position offers an opportunity to work with leading brands in a fast-paced industry.

Qualifications

• Extensive experience in project and change management.
• Strong understanding of supply chain processes and technology.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Manage projects and improve processes.
• Oversee large customer implementations.
• Mobilise teams and ensure project success.

Skills

Project Management

Change Management

Customer Service

Analytical Skills

Agile Methodology

Tools

MS Project

Jira

Trello

Job description

Direct message the job poster from Ligentia

We're looking for an experienced Implementation Project Manager to lead strategic customer onboarding.

Your Role:

• Day-to-day: Manage projects, liaise with clients and teams, and improve processes.
• Strategic: Oversee large and complex customer implementations.
• Leadership: Mobilise and motivate teams, ensure project success, and communicate effectively.
• Senior Leadership Engagement: Communicate with and influence senior leaders.
• Customer Focus: Deliver excellent service, training, and support.
• Process Improvement: Conduct post-implementation reviews; identify and implement improvements for better efficiency.
• Collaboration: Work closely with global and local teams for seamless project delivery.
• Project Management: Plan, track, and manage projects from start to finish.

What You'll Need:

• Extensive experience of project and change management, particularly in cross-functional supply chain and tech.
• Experience within a global supply chain company
• Strong understanding of supply chain processes and tech
• Proficiency in project management tools (MS Project, Jira, Trello)
• Ability to manage multiple projects and meet deadlines
• Agile methodology experience
• Strong analytical skills
• Exceptional customer service focus
• Adaptability to changing project requirements

Why Ligentia? Why now?

Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.

Ready to join us? Apply now!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Supply Chain, and Other

• Industries

  Transportation, Logistics, Supply Chain and Storage

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