Implementation Project Manager

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the supply chain sector is seeking an experienced Implementation Project Manager to lead customer onboarding and project management. You will be responsible for managing teams and ensuring implementation success while working collaboratively with global resources. With a focus on process improvement and excellent customer service, this role is positioned in a dynamic and growing environment.

Qualifications

• Extensive experience in project and change management within a global supply chain company.
• Strong understanding of supply chain processes and technology.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Manage projects, liaise with clients, and improve processes.
• Oversee large customer implementations and ensure project success.
• Conduct post-implementation reviews to improve efficiency.

Skills

Project Management

Customer Service

Analytical Skills

Process Improvement

Agile Methodology

Tools

MS Project

Jira

Trello

Job description

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Implementation Project Manager, kingston upon hull, east yorkshire

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Client:

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We're looking for an experienced Implementation Project Manager to lead strategic customer onboarding.

Your Role:

• Day-to-day: Manage projects, liaise with clients and teams, and improve processes.
• Strategic: Oversee large and complex customer implementations.
• Leadership: Mobilise and motivate teams, ensure project success, and communicate effectively.
• Senior Leadership Engagement: Communicate with and influence senior leaders.
• Customer Focus: Deliver excellent service, training, and support.
• Process Improvement: Conduct post-implementation reviews; identify and implement improvements for better efficiency.
• Collaboration: Work closely with global and local teams for seamless project delivery.
• Project Management: Plan, track, and manage projects from start to finish.

What You'll Need:

• Extensive experience of project and change management, particularly in cross-functional supply chain and tech.
• Experience within a global supply chain company
• Strong understanding of supply chain processes and tech
• Proficiency in project management tools (MS Project, Jira, Trello)
• Ability to manage multiple projects and meet deadlines
• Agile methodology experience
• Strong analytical skills
• Exceptional customer service focus
• Adaptability to changing project requirements

Why Ligentia? Why now?

Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now.