Implementation Project Manager

Future Talent Group; Greater London; Hybrid; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Hybrid work

Training & certification

Career development

Revenue impact

Job summary

Future Talent Group and a VC-backed company turning car parks into automated revenue sites seek an Implementation Project Manager to own onboarding end-to-end from contract to live site across multiple locations.

You’ll coordinate discovery, design the installation scheme, and drive the plan while ensuring contractors meet specs and sites are tested before going live. Hybrid work in Thornton Heath, up to £45,000 with benefits.

Qualifications

• 3+ years in implementation, onboarding, client delivery or project management.
• Experience turning client requirements into buildable solutions.
• Comfort with the physical side of delivery: contractors, landlords, access.
• Highly organized with multiple live projects and strong follow-through.
• Clear communicator with clients, contractors and engineers.

Responsibilities

• Owning the end-to-end onboarding of new sites from signed contract to go-live.
• Running client discovery and site surveys to determine needs physically and commercially.
• Designing the installation scheme across physical, virtual and technical elements.
• Building and driving the project plan across multiple sites concurrently.
• Managing contractors and suppliers and validating their work to spec.
• Testing each site end-to-end before going live and verifying the full chain.

Skills

Implementation

Project management

Stakeholder management

Hardware delivery

On-site coordination

Job description

Thornton Heath (2 days in office per week, site travel occasionally required)

We're working with an award-winning, VC-backed company turning car parks into fully automated, revenue-generating sites, and they're looking for an Implementation Project Manager to own that journey end to end.

Every new site starts as a signed contract and needs to become a live, working car park: cameras, connectivity, tariffs, signage, permits, the lot. That's where you come in. You'll run client discovery, work out what the site actually needs (not just what the client says they want), design the scheme, and then chase, coordinate and unblock everything until it's live and correct. You won't be doing the deep technical work yourself, there's a TechOps team for that, but you'll need to be sharp enough to read a network diagram and hold a contractor to a spec.

What you'll be doing:

• Owning the end-to-end onboarding of new sites, single point of accountability from signed contract to go-live
• Running client discovery and site surveys to work out what's needed, physically and commercially
• Designing the installation scheme across physical, virtual and technical elements
• Building and driving the project plan, keeping a dozen small threads moving across several sites at once
• Managing contractors and suppliers, validating their work against your spec rather than taking it on trust
• Testing each site the way a real customer would before it goes live, and staying sceptical of "done" until you've checked the whole chain yourself

What they're looking for:

• 3+ years in implementation, onboarding, client delivery or project management, ideally for software with a physical, real-world footprint (think EPOS, payments, telematics, access control, EV charging, field-service tech)
• A track record of turning vague, sometimes contradictory client requirements into a concrete, buildable solution
• Genuinely comfortable with the physical side of delivery: contractors, installers, landlords, site access, hardware lead times
• Highly organised, with several live projects on the go and nothing slipping through the cracks
• A clear communicator who's equally at home with clients, contractors and engineers

No parking industry background needed, they'll teach you that part. What matters more is that you've actually been on site, dealt with a contractor, and know the difference between a status update and having seen the work with your own eyes.

What's on offer:

• up to £45,000 per annum and benefits
• Hybrid working, two days in office and three remote
• Real training, certification and career development in a fast-scaling business
• Visible impact: every site you deliver starts earning revenue from day one