Implementation Project Manager

meet DWIGHT; Chelmsford; On-site; GBP 45,000 - 75,000; Full time

Job summary

meet DWIGHT, a rapidly growing SaaS startup, is seeking an experienced Project Manager to oversee AI & Automation project implementations. You will manage projects from client onboarding to delivery, ensuring efficient execution by collaborating with clients and development teams to meet high-quality standards. This is a pivotal role contributing to the company's growth and success.

Qualifications

• Experience in software implementation and managing projects within a SaaS organisation.
• Strong understanding of project management methodologies.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage the entire project lifecycle from client engagement to final delivery.
• Support new customers in their onboarding and software implementation processes.
• Collaborate with clients to gather project requirements and manage stakeholder communication.

Skills

Communication

Problem-solving

Project management methodologies

Analytical skills

Attention to detail

Organizational skills

Job description

Direct message the job poster from meet DWIGHT

Helping tech sales teams grow Add Some Zest, Sales Recruitment

meet DWIGHT is a SaaS start-up that sells an AI tool into the recruitment industry. Our tool automates all back & mid-office activities, saving firms heaps of money, time and ensures complete efficiency and accuracy.

Our product is making a massive impact and completely changing the recruitment industry, so despite being a fairly young business, we've been able to scale quickly. One of our customers has actually invested in us, and we're about to open a second office in the United States!

Project Manager

The meet DWIGHT team are currently looking for an experienced Project Manager to join our rapidly growing team/ business. The growth is due to some phenomenal enterprise customer acquisition and this Project Manager will be joining the team to manage these customers through the start of their journey with meet DWIGHT!

As a Project Manager, you will play a critical role in the successful delivery of AI & Automation projects and ensuring a smooth software implementation experience for our clients. You will be responsible for managing the entire project lifecycle, from initial client engagement to final project delivery. You will work closely with our clients, remote development teams, and other stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities:

You'll be responsible with supporting new customers in their onboarding and software implementation process. It's hugely customer and stakeholder focused to ensure everything is managed in an efficient, timely manner.

Client Relationship Management:

• Build strong relationships with clients and maintain regular communication.
• Understand client needs and expectations.

Project Planning and Management:

• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Track project progress and identify potential risks.
• Proactively manage project scope, schedule, and budget.
• Conduct regular project status reviews with stakeholders.

Requirement Gathering and Analysis:

• Collaborate with clients to gather and document detailed project requirements.
• Support our BA team with the Analysis of requirements to identify potential challenges and opportunities.
• Create clear and concise requirement specifications.

Team Coordination:

• Work closely with BAs & development teams to ensure smooth project execution.
• Allocate tasks and monitor team performance.
• Resolve conflicts and issues with the team.
• Identify and assess project risks.
• Develop mitigation strategies to minimize the impact of risks.
• Monitor and manage risks throughout the project lifecycle.

Required Skills and Experience:

• Experience in software implementation and managing projects within a SaaS organisation
• Strong understanding of project management methodologies
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Experience working with remote teams.

Desired but Non-essential Skills and Experience:

• Background in Recruitment Staffing
• Knowledge of RPA technologies and tools.

What the Zest team think:

'I've been fortunate to have been supporting meet DWIGHT as they've been scaling from scratch, and not only have we built the most phenomenal, high performing team; but also one that have heaps of fun and are truly proud of what they do! Amazing culture, and amazing product - not one to miss.'

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Software Development and Staffing and Recruiting

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