Implementation Project Manager

ZipRecruiter; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a rapidly growing SaaS start-up as a Project Manager, where you will manage client relationships and oversee project delivery of advanced AI tools that improve recruitment processes. This role involves collaborating with clients and remote teams, ensuring successful software implementation. Bring your project management expertise and join a dynamic team passionate about transformation and efficiency in the recruitment industry.

Qualifications

• Experience in software implementation and managing projects within a SaaS organization.
• Ability to manage multiple projects simultaneously.
• Experience working with remote teams.

Responsibilities

• Manage client relationships and maintain regular communication.
• Develop detailed project plans and track progress.
• Collaborate with clients to gather and document project requirements.

Skills

Project management methodologies

Communication

Analytical skills

Problem-solving

Organizational skills

Job description

Job Description

meet DWIGHT is a SaaS start-up that sells an AI tool into the recruitment industry. Our tool automates all back & mid-office activities, saving firms heaps of money, time and ensures complete efficiency and accuracy.

Our product is making a massive impact and completely changing the recruitment industry, so despite being a fairly business, we've been able to scale quickly. One of our customers has actually invested in us, and we're about to open a second office in the United States!

Project Manager

The meet DWIGHT team are currently looking for an experienced Project Manager to join our rapidly growing team/ business. The growth is due to some phenomenal enterprise customer acquisition and this Project Manager will be joining the team to manage these customers through the start of their journey with meet DWIGHT!

As a Project Manager, you will play a critical role in the successful delivery of AI & Automation projects and ensuring a smooth software implementation experience for our clients. You will be responsible for managing the entire project lifecycle, from initial client engagement to final project delivery. You will work closely with our clients, remote development teams, and other stakeholders to ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities:

You'll be responsible with supporting new customers in their onboarding and software implementation process. It's hugely customer and stakeholder focused to ensure everything is managed in an efficient, timely manner.

Client Relationship Management:

• Build strong relationships with clients and maintain regular communication.
• Understand client needs and expectations.
• Manage client expectations effectively.

Project Planning and Management:

• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Track project progress and identify potential risks.
• Proactively manage project scope, schedule, and budget.
• Conduct regular project status reviews with stakeholders.

Requirement Gathering and Analysis:

• Collaborate with clients to gather and document detailed project requirements.
• Support our BA team with the Analysis of requirements to identify potential challenges and opportunities.
• Create clear and concise requirement specifications.

Team Coordination:

• Work closely with BAs & development teams to ensure smooth project execution.
• Allocate tasks and monitor team performance.
• Resolve conflicts and issues with the team.

Risk Management:

• Identify and assess project risks.
• Develop mitigation strategies to minimize the impact of risks.
• Monitor and manage risks throughout the project lifecycle.

Required Skills and Experience:

• Experience in software implementation and managing projects within a SaaS organisation
• Strong understanding of project management methodologies
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Experience working with remote teams.

Desired but Non-essential Skills and Experience:

• Background in Recruitment Staffing
• Knowledge of RPA technologies and tools.

What the Zest team think:

'I've been fortunate to have been supporting meet DWIGHT as they've been scaling from scratch, and not only have we built the most phenomenal, high performing team; but also one that have heaps of fun and are truly proud of what they do! Amazing culture, and amazing product - not one to miss.'

Lizzie Formisano, Senior Recruitment Consultant