Implementation Manager/Consultant (Recruitment Software/SAAS)

Eploy; Kidderminster; On-site; GBP 100,000 - 125,000; Full time

Job description

About The Role

We are looking for an experienced Software Implementation/Project Manager/Consultant to join our busy Implementation Services Team at Eploy to manage the roll-out of our award-winning SAAS software into a wide range of customers.

Our software manages the in-house recruitment processes of companies ranging from 250 employees to well over 100,000. We also provide solutions for the public sector, university, and recruitment agency markets. You will be reporting to our Head of Implementation Services and work with our other internal teams to deliver projects on time and on budget.

As a Software Implementation Manager, you will be responsible for successfully implementing our software into the Recruitment and HR functions.

Your role will include:

1. Grasping customer requirements and managing the project scoping process.
2. Creating project plans and scheduling workload.
3. Configuring the customers system appropriately.
4. Demonstrating software functionality and processes, becoming a subject-matter expert.
5. Setting and maintaining realistic client expectations.
6. Ensuring projects are delivered to the right standard, within budget and within the agreed timescales.

You’ll have at least three years experience of managing software implementations in a structured environment coupled with strong client management skills. Alternatively, you have implemented software in-house from an end-user's perspective.

You will have excellent administrative, time management, organisation, and communication skills and be able to manage multiple projects simultaneously.

You will be able to work closely with our sales, account management, and development teams to ensure that project scopes are accurately defined and delivered.

It would be great if:

1. You have experience of managing software implementations.
2. You have experience within the recruitment and/or HR sector in general would also be highly advantageous.
3. You have excellent written and verbal communication skills.
4. You can build relationships with people at multiple levels within an organisation.
5. You are highly motivated and results-oriented; entrepreneurial spirit.

Does this sound like the right role for you? If it does, please get in touch.

A Little Bit About Us

Eploy is a vibrant and fun place to work. Our team is expanding rapidly due to phenomenal growth because our product is great and our customer service is second-to-none. Our target market is corporate in-house recruitment teams, RPO providers, and recruitment firms. So everything we do is driven by our customers who include leading brands and major recruitment firms.

We’re established in our market, self-funded, and profitable – we’re not a ‘wing and a prayer’ start-up…nor are we a stuffy dark-suited corporate behemoth. We enjoy what we do, we’re creative and highly motivated and because we also know recruitment (it’s what our software ‘does’), it’s quality and ‘fit’ with our business and people that’s most important to us.

At Eploy, we are determined to build a space where every employee is free to be themselves and succeed on merit. To achieve this, we are committed to providing equality of opportunity in all areas of our business, whether in recruitment and selection, promotion, or training and development.

So, whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, at Eploy you’ll be free to be you, to be heard, and to shine.