Implementation Lead

Hyper Recruitment Solutions Ltd; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a Technical Implementation Lead with a forward-thinking company. In this role, you will support the rollout of a new software system across waste management sites, ensuring that operational teams are well-trained and equipped to utilize this innovative tool. You will work closely with various stakeholders, providing hands-on training and support while fostering a self-help mindset among users. This position offers the chance to make a significant impact in the organization, all while enjoying the benefits of a competitive contract and the excitement of working in diverse locations across the UK.

Benefits

Expenses covered for travel

Flexible working hours

Qualifications

• Proven experience in training and coaching operational users.
• Experience in implementing complex IT systems effectively.

Responsibilities

• Implement a new operational system across waste management sites.
• Train staff on the new system and ensure successful adoption.

Skills

Training and Coaching

Implementing IT Systems

Face to Face Communication

Stakeholder Engagement

Business Support

Tools

PowerBI

Job description

14423Contract Competitive Field Based - United Kingdom Updated on: 20-03-2025

What will you be doing?

We have a fantastic 9 month fixed term contract position available to join as a Technical Implementation Lead, an exciting position which will be supporting the roll out of a brand new software across the company's waste management sites.

• Working in a team of 16 deployment leads; you will be implementing a new operational system to our commercial waste division.
• You will be assigned to a depot for up to 2 months and work with them to:
• Train back office and operational drivers how to use the new system
• Train the operational managers how and when to use the new suite of PowerBI reports
• “Sell in” the benefits of the new system at all times
• Support the depot for their first month using the new system ensuring:
• System usage is exemplary and consistent
• Business Managers understand the revenue implications of the new system
• You leave a depot with a self help mindset and an excellent understanding of BAU support processes
• You liaise with IT Product teams to ensure issues are resolved in a timely manner.

What are we looking for?

• Proven experience in training and coaching.
• Proven experience implementing complex IT systems (ideally to operational users).
• Excellent face to face communication skills with an ability to deliver training clearly.
• Strong communication skills with the ability to engage stakeholders of all levels.
• Experience in a business support or project support role.
• Someone comfortable to be away from home Monday to Friday living in hotels near their relevant depot (expenses covered).
• Someone comfortable working independently or in small teams (1-2 people).
• Someone comfortable with early starts, some days will start at 4am.
• Driving license required.

Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career.

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