Implementation Coordinator

Refresco; Bridgwater; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Refresco as an Implementation Coordinator, driving product launches and ensuring quality in a fast-paced environment. Utilizing your background in food technology or experience in the FMCG sector, you will collaborate across teams to deliver innovative beverage solutions while maintaining high standards of safety and compliance. The role offers competitive compensation, including a bonus and various employee benefits.

Benefits

4% Annual bonus

4% Employer pension contribution

Life assurance

Online doctors’ appointments for you and your family

Access to employee benefits platform

Qualifications

• Technical understanding and strong people skills for smooth implementation.
• Familiarity with quality systems and food safety principles.
• Demonstrated success in supporting new product or packaging introductions.

Responsibilities

• Support seamless product launches and coordinate trials.
• Help ensure SOPs and technical records are audit-ready.
• Drive continuous improvement initiatives on site.

Skills

Strong communication

Coordination abilities

Problem-solving

Attention to detail

Education

Degree in a science-based discipline (e.g., Food Technology)

2+ years’ experience in a technical or quality role within food or FMCG

Tools

MS Office

Job description

Social network you want to login/join with:

Bring new products to life with precision and passion.
At Refresco, we're not just bottling drinks—we're delivering excellence. As an Implementation Coordinator, you’ll be at the heart of launching new products, packaging formats, and manufacturing processes that delight millions of consumers across the UK and beyond.

Working hand-in-hand with the Site Implementation Manager, Packaging Technologist, and cross-functional teams, you’ll play a key role in ensuring seamless, safe, and efficient transitions from concept to production. This is a role for a sharp, detail-driven collaborator who thrives on coordination, enjoys solving problems, and wants to make a real difference in a business committed to innovation, food safety, and sustainability.

Whether you’re preparing factory trials, managing critical documentation, or supporting production with real-time troubleshooting, you’ll see the direct results of your efforts on shelves across the country.

Implementation Coordinator – Refresco, Bridgwater

Days, Monday – Friday, 38 hours per week.

What’s in it for you?

• 4% Annual bonus
• 4% Employer pension contribution
• Life assurance
• Online doctors’ appointments for you and your family
• Access to employee benefits platform – Cheers which includes flexible benefits such as; healthcare cover, healthcare cash plan, dental insurance, car scheme, activities pass, financial services, will writing services etc.

The Role

• Support seamless product launches – Assist in executing product and packaging trials, ensuring all manufacturing introductions meet strict food safety, legal, and customer standards.
• Coordinate across the value chain – Work with Technical, Production, NPD, Planning, and external partners (labs, auditors, coldstores) to keep trials, documentation, and timelines on track.
• Drive accuracy and readiness – Help ensure SOPs, risk assessments, and technical records are complete and audit-ready before launch.
• Enable packaging and process changes – Assist with validation of new packaging formats and equipment, incorporating learnings into process improvements.
• Lead on-site trial support – Follow trial plans and gather key insights to inform continuous improvement initiatives.
• Champion quality and compliance – Collaborate on HACCP reviews, packaging NCRs, and supplier visits to ensure robust systems are in place for every launch.
• Be a key communicator – Host and support implementation meetings with cross-functional teams to align on goals and resolve post-launch issues quickly and effectively.

About You

You’re someone who thrives in a structured, fast-paced environment and enjoys getting things right the first time. You bring both technical understanding and strong people skills to ensure the implementation process is smooth, accurate, and collaborative.

• Essential: A degree in a science-based discipline (e.g., Food Technology) or 2+ years’ experience in a technical or quality role within the food or FMCG industry
• Demonstrated success supporting new product or packaging introductions in a manufacturing setting
• Strong communication and coordination abilities across multiple functions
• Familiarity with quality systems, trial documentation, and food safety principles (HACCP involvement a plus)
• A keen eye for detail, and a proactive, hands-on approach to problem-solving
• Comfortable navigating both the factory floor and office-based systems, including MS Office

Key Performance Measures

• Successful, on-time, in-full product and packaging launches
• Trial completion rate with validated learnings and next steps
• Documentation completeness prior to launch (SOPs, risk assessments, etc.)
• Timely resolution of post-launch issues
• Positive internal stakeholder feedback on coordination and execution

About Refresco:

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand.

Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started.

We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.