Implementation Consultant

The Simpro Group Pty Ltd; Scotland; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

An innovative company is seeking an Implementation Consultant based in Scotland to deliver successful implementation and training of its software solutions. This hybrid role involves working remotely while traveling to various customer sites across the UK. Ideal candidates must possess a valid UK driving license, experience in customer support, excellent training delivery skills, and a consultative approach to effectively understand and meet client needs.

Benefits

Private Health Insurance

Generous annual leave entitlement

Home Office Allowance

Company pension scheme

Paid Volunteer Leave Days

Qualifications

• Full UK Driving Licence and own vehicle.
• Professional and consultative approach.
• Excellent training delivery skills, tailored to different needs.

Responsibilities

• Work with new clients to understand their business requirements.
• Help customize and configure products to meet specific goals.
• Conduct on-site and remote consultancy sessions and training.

Skills

Consultative Approach

Training Delivery Skills

Customer Support Experience

Understanding of Business Processes

Adaptability

Job description

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Implementation Consultant

Apply locations Aberdeen, Aberdeenshire, Scotland (Remote) time type Full time posted on Posted 24 Days Ago job requisition id JR101359

First Things First - What We Can Offer You

• A generous annual leave entitlement plus a personal leave entitlement
• Private Health Insurance
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Life Insurance
• Company pension scheme, with 5% employer contribution
• Generous Parental Leave Program
• Home Office Allowance
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• A discounts and cash back scheme
• Flexible working environment
• Casual dress and relaxed office environment
• Happy hours and office games
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

Simpro's Software Implementation Consultants are key in ensuring the successful implementation and training of Simpro's suite of products, to new and existing customers.

This is a hybrid role, part working remotely, and the rest travelling, visiting and supporting our customers at their various sites around the UK.

What You’ll Do

• Work with new clients to understand their business requirements.

• Help the customer to customise and configure the product to meet their specific goals.

• Conduct on-site and remote consultancy sessions and training for end-users.

• Support users with their initial use of the product.

• Follow and adapt implementation plans.

• Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You’ll Bring

• Full UK Driving Licence and own vehicle.

• A professional and consultative approach.

• Excellent training delivery skills, with an ability to tailor methods to suit different needs.

• Experience supporting end customers with Software or Web products.

• Understanding of business processes and workflows.

• The ability to prioritise, meet deadlines and deliver rapid outcomes.

• Confidence to adapt and learn new programs, and systems.

Core values required of all Simpro , AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro , AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

Welcome

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!

About Us

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.
Ready to transform your business? Explore our products at simprogroup.com , aroflo.com , bigchange.com and clockshark.com .