Implementation Consultant

Visa; Reading; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Visa is seeking an Implementation Consultant to join their team in Reading, England. The role involves onboarding clients, managing technical integrations, and providing expert guidance on payment solutions. Successful candidates will possess project management certifications and experience in the payments industry, contributing to Visa's mission of enabling secure transactions globally.

Benefits

Hybrid working environment

Qualifications

• Expertise in project management methodologies.
• Experience with card-not-present and card present transactions.
• Strong organizational and resolution management skills.

Responsibilities

• Lead client onboarding and technical integration of products.
• Manage project plans, timelines, and communication.
• Provide expert guidance on APIs and best practices.

Skills

Project Management

Customer Support

Technical Implementation

Relationship Management

Problem Solving

Education

PRINCE2 or PMP certification

Tools

APIs

Job description

Join to apply for the Implementation Consultant role at Visa

Join to apply for the Implementation Consultant role at Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

If you think you could support the Visa family by joining Cybersource Limited as an Implementation Consultant we want to hear from you.

The Implementation Specialist provides project and technical support to customers adopting new or new-to-them Cybersource products. After a thorough training program on Cybersource products and services, you'll be a part of a global team working with small and large customers to define, shape, and implement their technical project. The role will rely on your creativity and developer acumen to troubleshoot and solve our customers business challenges, developing robust solutions using the breadth and depth of the Cybersource product portfolio.

Our team understands merchant, acquirer, and scheme payments inside and out! And while we do want you to stay a part of our team, we also want to help you succeed in your career with Visa. Our IS team takes their honed knowledge of how our clients actually use our products into a wide range of amazing roles within Visa.



What You'll Do, Day To Day.

• Leadclient onboarding and the technical integration of Acceptance Solutions products.
• Manage project plans, timelines, and communication with stakeholders.
• Provide expert guidance on APIs, tools, and best practices.
• Support testing, deployment, and post-launch troubleshooting.
• Ensure successful delivery that aligns with both client and business goals
• Get hands-on with our products! There is no better way to learn how it works.
• Use your Cybersource product knowledge to scope, refine, and shape the clients project deliverables. The Implementation Specialist can enable and inspire our clients.
• Collaborate across the business to identify and develop additional opportunities, as they arise. That may be within the clients environment but it could be in ours.
• Continue to develop your knowledge – the payments space is ever changing and the skills we need are evolving.
• Create trusted advisor relationships with our clients – set realistic expectations and keep their priorities close to hand.
• Be a coach and mentor for your teammates, as no one person can know it all.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• PRINCE2, PMP or similar project management certification,
• Customer support experience
• Card-not-present, Card Present and risk mitigation methodology experience is strongly preferred.
• International banking knowledge, gained from merchant work experience.
• Expert coding or technical architecture experience.
• Demonstrated technical implementation support in CNP, CP environments or Project Management experience in applicable areas
• Must have strong relationship management skills and experience and an ability to plan strategically
• Must be able to skilfully prioritize and manage concurrent projects and issues.
• Excellent written and verbal communication skills
• Experience in working with cross-functional/cross-departmental and virtual teams, managing business and technical relationships
• Self-starter with strong organization and resolution management skills
• Must work well as a part of a team
• Must demonstrate strong complex problem solving capabilities
• Has competency in a technical skillset, such as networking principles or coding.
• Payment industry experience
  
  

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  IT Services and IT Consulting

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