Implementation Consultant

Cooper Lomaz; Norwich; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

An innovative tech company is seeking a driven Implementation Consultant to enhance their team. This role offers the chance to lead software onboarding and consultancy, ensuring clients transition smoothly to new CRM and workflow systems. With a focus on delivering exceptional service, you will manage projects from start to finish, coordinate data migrations, and provide training to users. Join a dynamic organization at the forefront of financial software solutions, where your expertise will make a significant impact. If you thrive in a fast-paced environment and are passionate about client success, this opportunity is perfect for you.

Qualifications

• Experience in project delivery or software implementation is essential.
• Financial services background preferred for effective client engagement.

Responsibilities

• Lead software implementation projects for new and existing clients.
• Conduct discovery sessions to gather and document client requirements.
• Manage project timelines, risks, and deliverables from kick-off to go-live.

Skills

Project Delivery

Software Implementation

Communication Skills

Stakeholder Management

Data Handling

Organizational Skills

Education

Experience in Financial Services

Tools

Microsoft Office 365

Power Platform

Job description

Job Title: Implementation Consultant
Location: Norwich – Office-Based or Hybrid Options Available
Salary: £50,000 – £70,000 DOE

Are you an experienced Implementation Consultant? We’re working with a leading tech business that’s looking to expand its team with a driven, client-focused professional who can deliver end-to-end software onboarding and consultancy for new and existing clients.

This is a fantastic opportunity to join a dynamic and growing organisation at the forefront of financial software solutions. You’ll play a key role in helping clients transition to a new CRM and workflow system, ensuring seamless delivery, data migration, and user adoption.

Key Responsibilities:

• Lead software implementation projects for new and existing clients

• Conduct discovery sessions to gather and document client requirements

• Manage project timelines, risks, and deliverables from kick-off to go-live

• Coordinate data migrations and third-party integrations

• Deliver consultative training and support to end users

• Identify and resolve issues efficiently to maintain a smooth implementation process

• Support process automation and system configuration with internal technical teams

• Maintain accurate project documentation and reporting throughout

About You:

• Experience in project delivery or software implementation

• Financial services background (advice, compliance, or operations) preferred

• Excellent communication, presentation, and stakeholder management skills

• Strong understanding of data handling and migrations

• Confident leading meetings and workshops with clients

• Highly organised and able to manage multiple projects simultaneously

• Comfortable using Microsoft Office 365 (Power Platform knowledge is a bonus)

Apply now to take the next step in your career or contact us directly for a confidential discussion.