Implementation Consultant

Storyteq; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading SaaS company in the UK is seeking a Senior Implementation Consultant to lead enterprise-scale implementations. You will translate client visions into detailed roadmaps, ensuring successful project delivery with a focus on Martech solutions. The ideal candidate has 2–3 years of SaaS implementation experience and is skilled in engaging clients to deliver tailored solutions. This role offers flexible working arrangements and a range of employee benefits.

Benefits

25 days’ holiday plus bank holidays

Annual Wellbeing Day

Pension Scheme

Smart Working Options

Employee Assistance Programme

Monthly Employee Awards

Referral scheme with rewards

Wellbeing Programme

Enhanced Family Friendly Leave

Qualifications

• 2–3 years of SaaS implementation experience.
• Deep understanding of the Martech realm.
• Skilled in crafting and delivering client-tailored solutions.
• Proven success in steering client interactions and implementations.
• Experienced with Agile methodologies and sprints.
• Meticulous and thorough in delivery.
• Ability to influence decisions at all levels.
• Strong multi-project management and collaborative mindset.
• Continual learning and professional growth.
• Clear and actionable communication of complex concepts.

Responsibilities

• Lead project stream to ensure timely delivery.
• Facilitate workshops to refine client needs.
• Share best practices for platform adoption.
• Design bespoke solutions and integration workflows.
• Advise on migration strategies.
• Forge alliances with third-party agencies.
• Deliver presentations to senior stakeholders.
• Contribute to timelines and budgets.
• Uphold best practices for delivery excellence.

Skills

SaaS implementation experience

Deep understanding of Martech

Crafting client-tailored solutions

Steering client interactions

Experienced with Agile methodologies

Problem-solving skills

Attention to detail

Stakeholder engagement

Strong multi-project management

Clear communication

Job description

Overview

At Storyteq, we turbocharge creative production for top brands, helping campaigns captivate audiences globally. As a Leader in the 2024 Magic Quadrant for Content Marketing Platforms, we combine creativity, technology and data-driven insights. Our Inspired Thinking Group (ITG) brings together over 1,600 professionals turning great ideas into high-performing campaigns.

Ready to bridge pre-sales solutions and enterprise-level SaaS implementations? As our Senior Implementation Consultant, you’ll translate client dreams into detailed roadmaps and lead enterprise-scale implementations.

Key Responsibilities

• Lead your own project stream to ensure timely delivery and client satisfaction within the project delivery team.
• Facilitate workshops to unearth and refine client needs, aligning them with client ambitions.
• Share Martech best practices to maximise platform adoption and success.
• Design bespoke solutions and orchestrate seamless integration workflows.
• Advise on migration strategies ensuring smooth coexistence with existing systems.
• Forge strong alliances with third-party agencies for collaboration.
• Deliver impactful presentations to senior stakeholders.
• Uphold and share best practices to ensure consistent delivery excellence.
• Contribute to timelines and budgets with innovative solutions.

Qualifications & Experience

• Technical Implementation Expertise: 2–3 years of SaaS implementation experience.
• Martech Infrastructure: Deep understanding of the Martech realm.
• Custom Solutions: Skilled in crafting and delivering client-tailored solutions.
• Engagement: Proven success in steering client interactions and implementations.
• Agile Agility: Experienced with Agile methodologies and sprints.
• Problem-Solving: Able to transform challenges into opportunities.
• Attention to Detail: Meticulous and thorough in delivery.
• Stakeholder Engagement: Ability to influence decisions at all levels.
• Organisation & Collaboration: Strong multi-project management and collaborative mindset.
• Proactive Learner: Continual learning and professional growth.
• Communication: Clear and actionable communication of complex concepts.

Benefits & Perks

• 25 days’ holiday plus bank holidays.
• Annual Wellbeing Day to look after physical and mental wellbeing.
• Pension Scheme and Corporate Medical Cash Plan.
• Smart Working Options – up to 40% of working week from home.
• Discounts via online community platform and savings on brand offers.
• Employee Assistance Programme and Cycle to Work Scheme.
• Monthly Employee Awards and charitable giving opportunities, including paid volunteer day.
• Referral scheme with rewards for successful referrals.
• Wellbeing Programme with regular workshops and Wellbeing Champions.
• Enhanced Family Friendly Leave.

Diversity & Inclusion

We value diversity and welcome applicants from all backgrounds. We are committed to equal and fair treatment regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We strive to increase visibility and recognition of talent from under-represented groups within our organisation and the wider industry.

We look after ourselves, each other, and the planet, and we believe we are stronger together. ITG offers employee resource groups (ERGs) for community and connection, including Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together, and Women In Tech Together.

What’s Next?

If you’re interested, please submit your application and a team member will be in touch.

#LI-CM1