Imperial Urgent Treatment Centre Clinical Lead

NHS; London; On-site; GBP 113,000 - 123,000; Part time

Job summary

An established industry player is seeking a Clinical Lead for its Urgent Treatment Centres. This pivotal role involves providing strategic leadership and ensuring high-quality patient care. The successful candidate will collaborate closely with various stakeholders, manage clinical teams, and promote a culture of continuous improvement. With a commitment to excellence, you will play a key role in shaping the future of urgent care services. If you are a qualified GP with strong leadership skills and a passion for patient-centered care, this opportunity is perfect for you.

Qualifications

• Qualified GP with GMC registration required.
• Demonstrable problem-solving and conflict resolution skills essential.

Responsibilities

• Provide effective clinical leadership for medical staff at the UTC.
• Support the achievement of KPI targets and manage clinical performance.

Skills

Problem-solving skills

Flexibility in response to demands

Conflict resolution

Basic medical coding skills

Education

Qualified GP with GMC registration

Tools

Project Management knowledge

Job description

Job summary

The Imperial Urgent Treatment Centre Clinical Lead will provide effective clinical and strategic leadership for Imperial Urgent Treatment Centres working in partnership with Imperial NHS Trust who have overarching service delivery responsibility for the UTC services.

Main duties of the job

You will support continuous improvement in our services that enables us to offer patient care to the highest standards; you will manage the GPs working at our UTCs to help us achieve our strategic aims. This will involve close collaboration with the Deputy Medical Director and other Integrated Urgent Care (IUC) clinical leads allocated across the portfolio of LCW services.

The postholder will ensure compliance with governance processes, both Imperial and LCW, and develop LCWs relationships with Imperial colleagues and work as part of Imperial Urgent CareBoard.

About us

London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient-centred clinical services as recognised by our Good CQC rating in all areas of our organisation.

Details Date posted

06 May 2025

Pay scheme

Other

Salary

£113,000 to £122,221 a year pro rata , depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0441-25-0027

Job locations

St. Charles Hospital

Exmoor Street

London

W10 6DZ

Charing Cross Hospital

Fulham Palace Road

London

W6 8RF

Hammersmith Hospital

Du Cane Road

London

W12 0HS

St. Marys Hospital

Praed Street

London

W2 1NY

Job description Job responsibilities

Working Pattern:

10 Hours per week Admin / Management

Two clinical sessions (more may be requested)

Once a month attendance at St. Charles Hospital Head Quarters for corporate days.

Option to work additional hours clinically within LCW services, Standard LCW unsociable hours enhancements paid per hour in addition and will be on top of the current salary.

Key Relationships:

The LCW Medical Director and Deputy Medical Director, Imperial Directorate of Medicine, Senior Management Team, the Clinical Leadership team across our services, local NHS bodies, including the ICBs and Health Education England, LMC and various GP representative groupings and GP partners in joint ventures including but not limited to local providers.

Role Responsibilities:

Working with the Deputy Medical Director, Quality Leads, and Clinical Lead counterparts in other LCW services in order to support the development and delivery of our UTC delivery model.

Support the achievement of KPI targets, resource profiling and cost management, ensuring that the clinical workforce is competent and sufficient in light of demand pressures.

Attend regular meetings with LCW clinical leadership and commissioning partners to support delivery of the service and delivery of our UTC contracts.

Provide effective professional leadership for all medical staff working in the UTC.

Provide clinical leadership for service development initiatives, working with heads of service, operational managers, and back-office functions (HR, IM&T, PMO, Rota Team) to achieve this. This may involve contributions to the creation of new clinical protocols and pathways for our UTCs.

Ensure that clinical performance is adequate for delivery of the UTC, which means managing incidents and complaints, supporting clinicians to become more clinically effective, and facilitating training updates.

Take responsibility for promoting the health and wellbeing of the clinical team in the UTC service.

Manage any disciplinary and performance issues amongst clinical members of the UTC service.

Provide or arrange teaching and mentoring as needed.

Ensure regular 1-2-1s and annual appraisals are carried out for all employed clinical staff.

Supporting relevant administrative functions (e.g., rota management) as appropriate.

Represent the LCW Imperial UTC arm in engagement with local medical colleagues including need to work with lead provider colleagues/ involved in local governance processes and meetings.

Promote clinical safety and compliance with CQC requirements at UTC sites.

Ensure audit functions are in place to monitor the quality of work carried out by LCW staff at Imperial UTCs and provide feedback and support performance improvement.

Other Duties:

Support and participate in research/audit as appropriate as directed by LCW/Imperial.

Positively contribute to the building & development of the LCW Team and culture.

Provide regular project progress and service level reports.

Be the point of contact for all Safeguarding concerns at Imperial UTC sites and liaise with stakeholders and ICB safeguarding leads as needed.

Ensure robust safeguarding processes are in place in conjunction with Imperial.

Ensure robust medicines management processes are in place with Imperial and working with LCW Medicines Management Lead where needed.

Oversee and manage educational needs to clinical staff at Imperial UTCs including GP trainees and where possible other health care professionals with support of other leads with appropriate backgrounds.

Clinical on-call requirement

Job description Job responsibilities

Working Pattern:

10 Hours per week Admin / Management

Two clinical sessions (more may be requested)

Once a month attendance at St. Charles Hospital Head Quarters for corporate days.

Option to work additional hours clinically within LCW services, Standard LCW unsociable hours enhancements paid per hour in addition and will be on top of the current salary.

Key Relationships:

The LCW Medical Director and Deputy Medical Director, Imperial Directorate of Medicine, Senior Management Team, the Clinical Leadership team across our services, local NHS bodies, including the ICBs and Health Education England, LMC and various GP representative groupings and GP partners in joint ventures including but not limited to local providers.

Role Responsibilities:

Working with the Deputy Medical Director, Quality Leads, and Clinical Lead counterparts in other LCW services in order to support the development and delivery of our UTC delivery model.

Support the achievement of KPI targets, resource profiling and cost management, ensuring that the clinical workforce is competent and sufficient in light of demand pressures.

Attend regular meetings with LCW clinical leadership and commissioning partners to support delivery of the service and delivery of our UTC contracts.

Provide effective professional leadership for all medical staff working in the UTC.

Provide clinical leadership for service development initiatives, working with heads of service, operational managers, and back-office functions (HR, IM&T, PMO, Rota Team) to achieve this. This may involve contributions to the creation of new clinical protocols and pathways for our UTCs.

Ensure that clinical performance is adequate for delivery of the UTC, which means managing incidents and complaints, supporting clinicians to become more clinically effective, and facilitating training updates.

Take responsibility for promoting the health and wellbeing of the clinical team in the UTC service.

Manage any disciplinary and performance issues amongst clinical members of the UTC service.

Provide or arrange teaching and mentoring as needed.

Ensure regular 1-2-1s and annual appraisals are carried out for all employed clinical staff.

Supporting relevant administrative functions (e.g., rota management) as appropriate.

Represent the LCW Imperial UTC arm in engagement with local medical colleagues including need to work with lead provider colleagues/ involved in local governance processes and meetings.

Promote clinical safety and compliance with CQC requirements at UTC sites.

Ensure audit functions are in place to monitor the quality of work carried out by LCW staff at Imperial UTCs and provide feedback and support performance improvement.

Other Duties:

Support and participate in research/audit as appropriate as directed by LCW/Imperial.

Positively contribute to the building & development of the LCW Team and culture.

Provide regular project progress and service level reports.

Be the point of contact for all Safeguarding concerns at Imperial UTC sites and liaise with stakeholders and ICB safeguarding leads as needed.

Ensure robust safeguarding processes are in place in conjunction with Imperial.

Ensure robust medicines management processes are in place with Imperial and working with LCW Medicines Management Lead where needed.

Oversee and manage educational needs to clinical staff at Imperial UTCs including GP trainees and where possible other health care professionals with support of other leads with appropriate backgrounds.

Clinical on-call requirement

Person Specification Qualifications Essential

• Qualified GP with GMC registration

Skills Essential

• Demonstrable problem-solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict, negotiate and manage difficult situations effectively.
• Ability to effectively work on and manage many priorities at one time.
• Strong commitment to ensuring a dignified, high-quality patient experience.
• Basic medical coding skills

Experience Essential

• Clinical experience of working in a UTC or urgent care setting, ideally in London

Desirable

• Previous experience in a clinical leadership role, as opportunity for development of right candidate

Knowledge Essential

• Processing Referrals training
• Project Management knowledge
• Managing disciplinary and performance issues

Person Specification Qualifications Essential

• Qualified GP with GMC registration

Skills Essential

• Demonstrable problem-solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict, negotiate and manage difficult situations effectively.
• Ability to effectively work on and manage many priorities at one time.
• Strong commitment to ensuring a dignified, high-quality patient experience.
• Basic medical coding skills

Experience Essential

• Clinical experience of working in a UTC or urgent care setting, ideally in London

Desirable

• Previous experience in a clinical leadership role, as opportunity for development of right candidate

Knowledge Essential

• Processing Referrals training
• Project Management knowledge
• Managing disciplinary and performance issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

LCW UCC

Address

St. Charles Hospital

Exmoor Street

London

W10 6DZ

Employer's website

https://www.lcwucc.com/ (Opens in a new tab)

Employer details Employer name

LCW UCC

Address

St. Charles Hospital

Exmoor Street

London

W10 6DZ

Employer's website

https://www.lcwucc.com/ (Opens in a new tab)