Impact Communications Officer

World Vision; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading nonprofit organization is seeking a Communications Officer to support its global initiatives. This role involves managing communications projects, ensuring content quality, and contributing to thought leadership efforts. The ideal candidate will have significant experience in communications, a strong command of English, and excellent project management skills, ideally within a nonprofit setting.

Qualifications

• Minimum of six years of experience in communications or public policy.
• Exceptional command of written and spoken English.
• Strong project/time management skills.

Responsibilities

• Oversee project management of communications efforts.
• Ensure quality of corporate content for public dissemination.
• Analyze and prepare data-driven insights into communication impacts.

Skills

Project Management

Content Management

Communication

Data Analysis

Stakeholder Engagement

Education

Bachelor’s degree in English, Journalism, Communications, or related field

Tools

Microsoft Teams

Website Editors

Media Tracking Software

Social Media Tracking

Job description

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This communications officer supports the Impact and External Engagement Communications team’s efforts to raise World Vision’s brand as a preferred partner for ending poverty. The officer does this by, where required, project managing communications subgroup plans in support of the other advisors; working with subject matter experts in sector and ministry teams to ensure their content is up-to-date and engaging; supporting WVI’s efforts to boost its thought leadership and raising technical brand; and ensuring World Vision has best in class corporate communications products available.

Oversee the project management of priority communications efforts lead by GC staff:

• Work with team staff, and occasionally directly with GC initiatives/working groups, to ensure a comms sub-group project is delivered on time.

Ensure the quality of all World Vision International corporate content and information is available to the public:

• Liaise with subject matter experts in sector teams and ministry teams to ensure that there is sufficient, up-to-date content on all World Vision channels.
• In collaboration with key Global Centre teams, lead on the production of high-quality corporate information that positions World Vision and World Vision International among key audiences.

Support World Vision’s thought leadership initiative:

• Keep the wvi.org/view platform up-to-date, ensuring that it capitalises on the latest software updates to the website.
• Act as a site administrator, uploading finished articles, and reporting back to the team on engagement metrics.
• Update and promote thought leadership training and guidance on the e-campus platform and elsewhere.

Coordinate and/or facilitate spaces for sharing best practices and training:

• Book and facilitate a community of practice or similar virtual meetings comprising staff from across the Partnership.
• Maintain Teams sites and other sites where key documents/trainings are stored.
• Prepare presentations on key areas of the team’s work for use in national, regional, and global trainings, e.g., How to gather impact stories.

Gather, analyse, and prepare updates on data-driven insight into the impact of brand-building communications:

• All engagement with the communications products and other activities will be tracked using data gathered from media, social media, and surveys.
• Prepare presentations for internal use on the impact of the team’s work using key metrics data.
• Contribute to Global Marketing and Communications engagement efforts that build team unity, collaboration, and trust.
• A minimum of a Bachelor’s degree in English, Journalism, Communications, Knowledge Management, or a related field.
• Six years of experience in communications or public policy/advocacy fields, with experience working in a nonprofit.
• Exceptional command of written and spoken English, grammar, syntax, and style. With the proven ability to edit complex, technical, or sensitive content into accessible and engaging language.
• Experience working with global and culturally diverse teams.
• Familiarity with software, including Microsoft Teams, website editors, media, and social media tracking, and e-training.
• Strong project/time management skills with the ability to manage multiple priorities under deadlines.
• Comfortable working in a fully remote, digital environment.
• Ability to travel domestically and internationally as needed, though likely no more than 10% annually.
• Strategic approach to reputation, positioning, and communications planning, and knowledge of audience engagement.
• Demonstrated success in understanding audience and stakeholder needs and channel management.
• Excellent written and verbal communication skills to deal with the highest level of organisation/business representatives.
• Experience in commissioning, editing, and publishing news and/or magazine articles.
• Experience across a range of communications approaches and products.