Impact and Insight Officer

Futures For All; Greater London; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Birthday leave

Professional development fund

Home office setup support

Enhanced sick pay

Employee assistance programme

Early bank holiday finish

Volunteer days

Job summary

Futures For All is seeking an Impact and Insight Officer to coordinate data collection, management, and analysis across projects. You will translate findings into accessible reports and presentations, supporting evidence-based decisions.

You will maintain databases/CRM, ensure data integrity under UK GDPR, and collaborate with colleagues to embed evaluation into programmes. 1–2 years' experience preferred; strong Excel, PowerPoint/Canva and CRM skills are essential.

Qualifications

• 1–2 years’ practical experience in an impact, monitoring, evaluation, or data/insight role.
• Strong knowledge of quantitative and qualitative evaluation methods.
• Ability to clean, manipulate, and analyse complex datasets.
• Proficient in Excel; able to manage data and records.
• Experience drafting reports, dashboards, or presentations.
• Knowledge of data validation and UK GDPR.
• Excellent verbal and written communication skills.
• Proactive, well-organised with able to manage priorities.

Responsibilities

• Coordinate collection, organisation, and management of data across projects.
• Analyse data to identify trends and inform strategic planning.
• Support timely quarterly and year-end impact reports.
• Maintain databases and CRM systems with accurate records.
• Translate findings into accessible reports and statistics for audiences.
• Embed data governance, security, and integrity practices.
• Collaborate with teams to interpret findings and improve programmes.

Skills

Data analysis

Excel

PowerPoint/Canva

CRM systems

Report writing

UK GDPR

Communication

Problem solving

Data cleaning

Tools

CRM systems

Power BI

Job description

Interviews:

We will be interviewing on a rolling basis.

Location: Remote working in the UK

Salary: £28,730 rising to £31,096 after 1 year of service

Responsible to: Senior Impact and Evaluation Advisor

Contract type: Full Time (37 hours per week), Permanent

Closing date: 30th October 2026, Midday

Who we are

Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

Role Summary

The Policy, Research and Impact Directorate ensures that the Charity is evidence-led, impact-focused, and continuously improving the quality of our programmes. The Impact and Insight Officer will work closely with the Senior Impact and Evaluation Advisor to coordinate robust data collection, management, and analysis across all projects. This role is responsible for maintaining high standards of data integrity, translating quantitative and qualitative findings into accessible reports and presentations, and collaborating with teams across Futures For All to embed evidence-based decision-making into everything we do.

Key Duties / Responsibilities

Strategic Purpose:

• Coordinate the collection, organisation, and management of quantitative and qualitative data across all projects, programmes, and initiatives.
• Conduct analysis to identify key trends, patterns, and insights that inform strategic planning and programme improvement.
• Assist with the timely and accurate execution of impact reports, both quarterly and year-end, to inform evidence-based decision-making and performance against key objectives.
• Stay up to date with relevant sector research, evaluation methodologies, and policy developments where relevant.

Engagement:

• Build and maintain collaborative relationships across internal directorates, including Programmes, Development, Fundraising, and Marketing and Communications.
• Support teams in interpreting evaluation findings, building data confidence, and using insights to improve programme design.
• Work alongside the Senior Impact and Evaluation Advisor in collaborating with Marketing and Communications, translating data and evaluation findings into compelling statistics and content for social media, campaigns, and external audiences.
• Champion best practice in data governance, security, and integrity.

Delivery:

• Maintain databases and CRM systems, ensuring accurate record-keeping.
• Coordinate across programmes to support the evaluation process, proactively identifying and resolving data discrepancies with delivery teams at source.
• Continuously develop and implement processes for data validation and verification to improve accuracy and reliability.
• Manage the schedule and production of tailored employer impact reports, translating programme delivery and placement data into polished, client-facing evaluations.
• Support the Senior Impact and Evaluation Advisor in embedding our Quality Assurance framework across teams, supporting delivery staff to understand benchmarks, adopt quality standards, and act on findings and feedback.
• Represent and work to our values as an organisation, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
• Undertake any other duties as appropriate to this role.

Skills / Experience / Knowledge:

Essential:

• 1–2 years’ practical experience in an impact, monitoring, evaluation, or data/insight role (ideally within the charity, education, or public sector).
• Sound knowledge of both quantitative and qualitative evaluation methods, survey design, and data collection tools.
• Proven ability to clean, manipulate, and analyse complex datasets to uncover actionable trends, patterns, and insights.
• Strong digital literacy across core tools: working knowledge of Microsoft Excel to manage data and track records, PowerPoint/Canva to present insights clearly, and practical experience maintaining CRM systems.
• Experience drafting clear, accurate reports, dashboards, or presentations tailored for varied audiences.
• Good understanding of data validation techniques and the importance of maintaining data hygiene and compliance (such as UK GDPR).
• Excellent verbal and written communication skills, with the ability to build productive relationships across multiple teams and communicate technical findings to colleagues clearly.
• A proactive problem-solver with strong organisational skills, capable of managing competing priorities and taking ownership of deadlines both independently and collaboratively.

Desirable:

• Experience translating evaluation findings and metrics into engaging content, graphics, or stats for external audiences, campaigns, or social media.
• Good familiarity with the UK youth, education, or social mobility landscape.
• Experience designing accessible, age-appropriate data collection tools.
• Experience supporting or coaching colleagues to build confidence around data collection tools, benchmarks, and evaluation processes.
• Practical exposure to Business Intelligence platforms (e.g., Power BI) to automate reporting or visualise data.
• Experience working with, auditing against, or contributing to organisational Quality Assurance frameworks and continuous improvement cycles.

Diversity at our core

Futures For All is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us via [e-mail]

Futures For All is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

Benefits offered at Futures For All

• 25 days annual leave plus bank holidays
• Morning of your birthday off
• £500 a year professional development fund
• Option to purchase additional annual leave yearly
• 'Winter shutdown' gifted so no need to use annual leave between Christmas and new years eve.
• Early bank holiday finish - we finish at 3:30pm on a Friday before all bank holidays
• 22.2 hours of volunteering days to use each year
• Home office set up support
• Enhanced sick pay
• Enhanced family friendly leave
• Employee Assistance Programme

Futures For All Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.