Immigration Caseworker

Borderless; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

Borderless, a growing company, seeks an Immigration Case Worker to enhance their visa submission process. The role involves detailed case management, collaboration across teams, and offers support for accreditation and professional growth. With a remote work setup after training, this position is ideal for detail-oriented candidates passionate about improving workflows.

Benefits

25 days holiday

Laptop and peripherals provided

Smart Pension

Mental health support via Spill

Qualifications

• Great attention to detail, catching small errors.
• Thrives in fast-paced environments, maintaining accuracy.
• Comfortable with simplifying complex topics.

Responsibilities

• Deliver accurate and efficient casework for immigration submissions.
• Ensure high application quality and turnaround times.
• Track submission metrics and resolve blockers.

Skills

Attention to detail

Problem-solving

Time management

Communication

Education

Experience in immigration casework or legal support

Job description

About Borderless

We believe in a world where borders are no longer barriers. Since launching in 2023, we’ve helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support.

Backed by Entrepreneur First and Backed.VC, we’re scaling fast.

Role: Immigration Case Worker

We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Experts by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications.

You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.

️ What You’ll Be Doing

• Deliver accurate and efficient casework for immigration submissions
• Ensure high standards in application quality and turnaround time
• Track submission metrics such as approvals vs. rejections
• Use internal systems like the Borderless platform, Intercom, Google Sheets, and G-Suite
• Collaborate with key teams across the business to resolve blockers and improve workflows

You Should Apply If

• You have great attention to detail and consistently catch small errors others miss
• You thrive in fast-paced environments and can work quickly without sacrificing accuracy
• You’re a problem-solver who spots inefficiencies and proposes practical improvements
• You can prioritise competing tasks and manage your time independently
• You’re comfortable communicating complex topics simply and clearly
• Experience in immigration casework, legal support, or similar fields

Career Development

We’ll support your journey toward IAA / OISC accreditation, with on-the-job training, peer support, and a clear pathway toward roles such as Senior Case Worker, Immigration Expert, or Specialist Casework roles. You'll also benefit from our L&D budget and structured performance reviews.

Interview Process

1. 30 min screening call with Talent
2. 45 min interview with Immigration Lead
3. 45 mins interview with Ops Lead
4. Final interview with the team and hiring manager

Borderless Benefits

Culture & Work Setup

5 days in-office for first 6 weeks and then 100% remote

Time Off & Flexibility

️ 25 days holiday

Growth & Development

6-month performance reviews and promotion cycles

Wellbeing & Equipment

Laptop + peripherals

Smart Pension

Mental health support via Spill