Imaging Services Booking Officer

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 24,000 - 26,000; Full time

Job summary

Harrogate and District NHS Foundation Trust is looking for booking officers for Imaging Services. Full-time and part-time vacancies are available, where you'll manage complex appointment bookings while maintaining excellent standards of communication and organization. A supportive work environment with training is provided for those eager to further their careers in the NHS.

Benefits

Comprehensive employee assistance programme

Counselling services

Staff recognition awards

Health and wellbeing initiatives

Qualifications

• Good standard of general education to GCSE level.
• Previous experience of booking appointments.
• Experience of working within the NHS.

Responsibilities

• Complete bookings for complex imaging examinations.
• Perform general administrative tasks in a busy environment.
• Work independently and as part of a team.

Skills

Communication

Organisational

Attention to detail

Education

GCSE level (5 GCSE grade A*-C) or equivalent

Higher Education

Tools

IT software systems

Job description

At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.

“We are committed to providing the best possible levels of healthcare and we can only do this with the help of our incredible colleagues. We have a Strategy that is designed to empower, excite and mobilise everyone in the Trust behind a common purpose and that supports our cultural values of Kindness, Integrity, Teamwork and Equality.”

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (full time and part time positions available) Job ref 421-PSC-3108R

Site Harrogate District Hospital Town Harrogate Salary £24,625 - £25,674 per annum (pro rata) Salary period Yearly Closing 01/07/2025 23:59

Job overview

Imaging Services are seeking to recruit booking officers to join their existing team. There are full and part time vacancies available.

The ideal candidate will need to possess a positive approach to working within a constantly changing department, be self-motivated and have an excellent eye for detail. Training will be given but clinical knowledge of the imaging modalities is desirable. The successful candidate will be expected to work independently and as part of a team.

The Imaging Department is operational 7 days per week and the standard hours are 8am-8pm.

Main duties of the job

The successful candidate will be confident with excellent communication skills. They will need to be organised and be able to prioritise effectively. Typical duties include; general administrative tasks as well as completing bookings for a range of complex imaging examinations.

Working for our organisation

At Harrogate and District Hospital Foundation Trust we provide outstanding care to both our patients and our staff. We support our staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

• an inclusive and supportive culture; our Trust encourages staff to bring their whole selves to work and active staff networks identify areas for improvement.
• staff recognition; as well as regular appraisals, we recognise staff with our 'making a difference', 'team of the month' and colleague recognition awards.
• employee support and wellbeing; we have a comprehensive employee assistance programme, counselling and fast track physio service for employees.
• staff benefits; we have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Detailed job description and main responsibilities

For more information please see the job description and person specification attached or contact [e-mail]

Person specification

Qualifications

• A good standard of general education to GCSE level (5 GCSE grade A*-C) or equivalent
• Higher Education

Experience

• • Previous experience of booking appointments
• • Experience of working with IT software systems
• • Previous experience of working within the NHS

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.