Imaging Department Assistant

UHNM; Hempstalls; Remote; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust (UHNM) is seeking an Imaging Department Assistant to cover maternity leave across UHNM MRI sites including Royal Stoke, County Hospital and the Community Diagnostic Centre.

You will have health-care or public-facing experience, strong admin skills, and a flexible approach to long days and weekend work. Training and support will be provided to ensure safe MRI practice.

Qualifications

• Minimum 5 GCSEs or equivalent, English at Grade C or above.
• Patient-focused skills with good communication and listening.
• Current BLS certificate and venepuncture/cannulation training.

Responsibilities

• Liaise with radiographers, ward staff, porters and patients to keep examinations on time.
• Carry out general patient care, safety screening and cannulation as required.
• Maintain department cleanliness and accurate data entry and clerical duties.
• Provide a calm, friendly telephone manner and effective communication.

Skills

Computer skills

Communication skills

Patient care focus

Teamwork

Education

GCSEs including English (C or above)

Basic Life Support (BLS) certificate

Venepuncture/Cannulation certificate

Job description

Main area MRI Grade Band 3 Contract Fixed term: 9 months (37.5 hours per week) Hours Full time - 37.5 hours per week (6:45am-8pm long days) Job ref 205-8286071

Site University Hospitals of North Midlands Town Stoke-on-Trent Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 21/10/2026 23:59

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

MRI Imaging Department Assistant

An exciting opportunity has arisen to join the MRI team at University Hospitals of North Midlands as an Imaging Department Assistant on a fixed term contract, to cover maternity leave. The successful candidate will be expected to work across all UHNM sites including Royal Stoke, County Hospital and the newly opened Community Diagnostic Centre.

You must be experienced in health care and/or working with the public, and be able to provide excellent patient care to the broad mix of patients we see in MRI. Your caring and approachable manner will support our patients, some of whom can be very anxious or unwell.

You will be expected to have excellent computer and administrative skill , have a polite sympathetic telephone manner and a good attention to detail.

The role will include a proportion of weekend working.

Main duties of the job

When working clinically, your efficiency and organisational skills will help us to ensure we see our patients on time. You will be required to liaise with the radiographers, ward staff, porters and patients to ensure all patients are dealt with in a timely and efficient manner, ready for their examination.

Duties include general patient care, initial safety screening for MRI, cannulation of patients, safe use of equipment and department cleanliness, data input and clerical duties. Excellent communication and positive telephone manner is essential.

Flexibility and reliability are required in order to contribute to the delivery of a first class service to all users

The department is open from 6.45am until 8pm, seven days a week, including Bank Holidays, and the successful applicant will be provided with full safety training and mentorship. You will be expected to work in all UHNM sites.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital, County Hospital in Stafford and the Community Diagnostic Centre in Hanley.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Detailed job description and main responsibilities

For further details and departmental visit please contact

Jo Gwyther MRI Superintendent Radiographer on 01782674629 [e-mail]

or

Person specification

Qualifications

• Minimum 5 GCSE’s or equivalent one of which must be English at Grade C or above
• Additional patient focused skills e.g. manual handling, infection prevention
• Current Basic Life support (BLS) certificate
• Certificate in venepuncture/ cannulation support

Experience

• Experience of working in caring environment or with the general public
• Previous experience of working as an Imaging Assistant in a hospital
• Reception / clerical skills
• Proven experience handling sensitive or confidential information

Skills

• Evidence of computer skills
• Evidence of a proactive attitude
• Evidence of working well within a team
• Evidence of MRI safety awareness

interpersonal skills

• Clear and concise application
• Evidence of a calm, composed demeanor under pressure in a fast paced environment
• Flexible approach to working long days/ travelling to different sites to support departmental needs

Important information about your application

• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.