Imaging Appointment Facilitator

NHS National Services Scotland; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

NHS Scotland is seeking an Imaging Appointment Facilitator to join their administrative team. This role involves managing CT bookings, supporting clerical staff, and ensuring efficient use of appointment slots. Candidates should possess a Vocational Level 3 qualification and have strong interpersonal and IT skills. The position offers a collaborative work environment focused on delivering high-quality patient care.

Qualifications

• Excellent knowledge of Medical Imaging policies and procedures.
• High level of interpersonal skills.
• Excellent IT skills.

Responsibilities

• Lead on CT bookings and maximize departmental capacity.
• Monitor requests and transcribe patient blood results accurately.
• Undertake reception duties and interact with patients.

Skills

Interpersonal skills

IT skills

Knowledge of medical terminology

Education

Vocational Level 3 qualification or equivalent experience

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position

An exciting opportunity has arisen a permanent Imaging Appointment Facilitator to join our busy admin team.

What you will do:

You will be dedicated to dedicated to CT bookings, you will take the lead on bookings, ensuring all appointment slots are fully utilised to maximise departmental capacity and resources.

You will monitor new requests arriving onto RIS, retrieve patient bloods results from Revive and transcribe the results onto RIS accurately and ensure the requests are directed appropriately. You will also be responsible for placing referrals for Phlebotomy using Trakcare system.

You will work closely with the Band 2 Clerical Officers, sharing your knowledge and supporting them to carry out their role effectively.

You will also be expected to undertake reception duties as rota’ed, receiving patients and visitors into the department in a friendly and polite manner, with a helpful approach and attitude.

For further information on the role please click the link below to view the job description.

Knowledge, training and/or experience required to do the job:

Vocational Level 3 qualification or equivalent experience.

You should have excellent knowledge of Medical Imaging policies and procedures, medical terminology knowledge, excellent IT skills and high level of interpersonal skills.

For further information on the requirements for the role please click the link below to view the person specification

Hours:

37 per week. Shifts are worked over 7 days, shift times are 0745-1845 and 0900-2000, with 3 or 4 shifts worked each week.

Driving Licence/Car Ownership:

Car licence/Car ownership is essential to this role.

For further information/informal enquiries please contact: Sarah Wilson, Head of Systems, Development and Implementation, Digital Services - Email: [e-mail]

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

DO NOT upload a CV as this will not be used for shortlisting purposes.

Posts close at midnight on the indicated date. Late applications will not be accepted.

For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/

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Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk

We are unable to provide sponsorship for bank contracts.