IFS Cloud Solutions Lead — Transformation & Optimization

MSI-DS Ltd; Norwich; On-site; GBP 90,000 - 120,000; Full time

Job summary

MSI Defence Systems in the United Kingdom seeks an IFS Technical & Business Solutions Lead to own IFS Cloud governance, optimise and develop the platform. You will bridge IT, operations and partners to drive improvements and measurable value across business functions.

The role demands experience in ERP environments, process mapping and cross-functional collaboration, with a focus on transformation, automation and adoption of new IFS capabilities.

Qualifications

• Degree or equivalent qualification in IT, BIS or related field; relevant experience considered.
• Three+ years supporting or administering an ERP platform, preferably IFS.
• Experience in business process mapping, requirements gathering and cross-functional engagement.
• Strong troubleshooting, workshop facilitation and user training capabilities.
• Understanding of enterprise business processes.

Responsibilities

• Own IFS Cloud governance, standards and the strategic development roadmap.
• Chair ERP review forums and prioritise enhancements, projects and change requests.
• Manage relationships with IFS support partners and third-party consultants.
• Partner with departments to identify inefficiencies and map requirements in IFS.
• Lead transformation of business requirements into technical designs.
• Lead stakeholder workshops and implement effective system solutions.
• Champion digital transformation, automation and reduced manual processes.
• Maintain a continuous improvement roadmap with new functionality and modules.
• Measure and report realised benefits, efficiencies and ROI.
• Provide 2nd/3rd line support, resolve issues and identify root causes.
• Support Super Users, coordinate with Anthesis and IFS, maintain core docs.
• Work with IT on integrations, data flows, security, testing, upgrades and change control.
• Support reporting, dashboards and BI initiatives.
• Develop and deliver training and onboarding for IFS users.
• Build Super User capability and drive sustained adoption.
• Facilitate requirements discussions and provide updates to senior management.
• Other relevant responsibilities as required.

Skills

ERP support

Business analysis

Stakeholder engagement

Workshop facilitation

Problem solving

Enterprise processes

Education

Degree or equivalent in IT/BIS

Tools

SQL

Power BI

Reporting

Job description

MSI Defence Systems in the United Kingdom seeks an IFS Technical & Business Solutions Lead to own IFS Cloud governance, optimise and develop the platform. You will bridge IT, operations and partners to drive improvements and measurable value across business functions.

The role demands experience in ERP environments, process mapping and cross-functional collaboration, with a focus on transformation, automation and adoption of new IFS capabilities.