IFA Administrator

Talent Finder; Weybridge; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary 30k-35k

Christmas closure

Employer pension 5% min 3%

Death in service 4x salary

Critical illness £50k

Hybrid working

Training support

Career progression

Job summary

An IFA Administrator role in Weybridge, hybrid working arrangement, offers the opportunity to support financial advisers with client administration, valuations and new business processing. This newly created position is ideal for someone looking to develop within the financial services sector and progress to adviser roles.

Responsibilities include preparing client valuation reports, maintaining accurate data in the IO CRM system, processing new business and liaising with providers, with

Qualifications

• Experience in IFA administration or client service delivery.
• Strong written and verbal communication skills.
• Organised, methodical, and detail-oriented.
• Knowledge of the financial advice process.
• Regulatory or financial services experience preferred.

Responsibilities

• Support advisers in preparing for client reviews.
• Maintain client and policy information on the IO CRM system.
• Process new business and submit applications.
• Prepare client valuation reports and compare investment propositions.
• Prepare cases for the Paraplanning team by gathering missing information.

Skills

IFA administration

Client administration

Communication skills

Team collaboration

Education

Degree level

Tools

IO CRM

Job description

Working Hours: Monday to Friday, 9:00 am-5:00 pm

Our client provides a broad range of services across the wealth management sector, including financial planning, investment management, platform services, trading, settlement and custody. They are expanding through strategic acquisitions, combining an entrepreneurial approach with the financial backing of a merchant bank.

Their focus is on providing high-quality wealth management and retirement planning services, helping businesses and their employees explore, set and achieve their financial goals.

The Role

Our client is looking for an organised and detail-focused IFA Administrator to support financial advisers with client administration, valuations and new business processing. This is a newly created role, offering the opportunity to join a growing business and develop a career within financial services.

The role will focus on preparing client valuation reports, comparing existing and new centralised investment propositions, and preparing cases for submission to the Paraplanning team. Candidates with experience within the financial services sector are ideally sought.

The position is based in Weybridge, with hybrid working available, including two days working from home once settled into the role.

Applicants must have the right to work in the UK, as sponsorship is not available for this role.

Key Responsibilities

• Support financial advisers in preparing for client reviews, including gathering information and compiling meeting packs
• Maintain accurate client, policy and plan information on the IO CRM system
• Request, chase and upload plan information from product providers, ensuring documents are received in time and stored correctly
• Update contributions, withdrawals and transfers using provider transaction histories
• Validate funds, unit balances and price feeds to ensure accurate plan valuations
• Collate plan costs and charges, including commission, fund-based and adviser charges
• Prepare, check and upload client valuation reports, including comparisons between existing and new centralised investment propositions
• Prepare cases for the Paraplanning team by completing plan information checklists and chasing providers for missing information by phone and email
• Review client data and liaise with advisers to ensure information, valuations and revenue figures are accurate
• Process new business and submit applications, ensuring all required information is complete
• Handle telephone and email enquiries from clients and product providers, produce client letters and provide reception cover when required
• Work closely with advisers, paraplanners and client support colleagues to deliver excellent customer service
• Ensure agreed service levels are met and client files are maintained accurately
• Keep up to date with financial products, technical developments and legislative changes
• Comply with company policies and regulatory requirements, including Treating Customers Fairly (TCF) principles
• Participate in training and development and undertake additional duties as required

Requirements

• Previous experience in IFA administration, client administration or client service delivery is preferred
• Ideally, experience within the financial services sector
• Good written and verbal communication skills
• A methodical and organised approach to work
• Good computer literacy and attention to detail
• Strong problem-solving skills
• Knowledge of the financial advice process
• A collaborative approach, with the ability to take initiative
• A willingness to learn, develop and progress within the industry
• Good standard of education, potentially to degree level
• GCSE Maths and English at grade 5 or above, or equivalent
• Previous regulatory or financial services industry experience
• At least 12 months' IFA administration experience, although exceptional candidates without the full 12 months may be considered

What’s In It For You

• Salary of £30,000-£35,000 per annum
• Christmas closure
• Employer pension contributions of 5%, with a minimum 3% employee contribution
• Death in service benefit of four times salary
• Critical illness cover of £50,000
• Hybrid working, with two days working from home once settled into the role
• Training and study support
• Career progression opportunities, including the potential to become a Financial Adviser

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