Identity Core Engineer (Microsoft)

ITV; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading media company in London is seeking an experienced Engineer to support the administration of Identity services, including Microsoft Active Directory. The role involves troubleshooting, system management, and collaboration with teams to ensure efficient operations. Ideal candidates hold a Bachelor's degree in Computer Science and possess relevant certifications.

Qualifications

• Experience in 2nd line Active Directory support.
• Microsoft Active Directory Certification required.
• Microsoft Entra ID/Azure AD Certification desirable.

Responsibilities

• Administer and maintain Identity services including AD.
• Troubleshoot system incidents and resolutions.
• Document AD configurations and procedures.

Skills

Active Directory expertise

Problem-solving

Documentation skills

PowerShell

Security practices awareness

Education

Bachelor degree in Computer Science or equivalent

Tools

Microsoft Active Directory

Microsoft Entra ID/Azure AD

Job description

The Role

6 months FTC

The role / team

ITV is the biggest commercial television network in the UK. Behind every famous face, there are hundreds of others, all doing their bit to make things happen. We love telly, we're passionate about content and most importantly we understand our audiences. As a growing international company, we're commercially minded and have a global focus. We're all about pushing the boundaries and being innovative.

Workplace Technology is a pivotal department within ITV, they provide us with all the tools to do our jobs efficiently and successfully. The department is forever innovating to ensure that ITV employees have the best systems and tools available. We are seeking an experienced Engineer to join this innovative team.

The role will require you to work collaboratively with other Workplace Technology teams and the Head of Workplace Technology to promote core technologies, share learnings and support the delivery of the Workplace Technology strategy and roadmap items.

Responsibilities:

• Administration and maintenance of the Identity services including Microsoft Active Directory and Microsoft Entra ID
• Assist the identification, analysis, and resolution of system design weaknesses
• Troubleshoot and manage the resolution of issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
• Troubleshoot, support and resolve system incidents, problems and changes, as required
• Determine and recommend the most appropriate response to complex problems, issues and/or defects by assessing impact and prioritisation
• Ensure the maintenance, patching, operating, and monitoring of IAM systems are in place and completed
• Work closely with operational teams, Cyber Security and Application Owners on both operational management and roadmap development of all Identity services
• Provide technical expertise and works with the business to drive process improvements through automation
• Identification of strategic opportunities for improvement and optimisation of Identity Management based on industry trends, best practices and business needs
• Create and maintain comprehensive documentation for AD configurations, processes, and procedures.
• Participate in projects related to Microsoft upgrades, migrations, consolidations, and new technology implementations

Key criteria:

• Bachelor degree in Computer Science, or equivalent technical discipline or demonstrable experience in 2nd line Active Directory support
• Microsoft Active Directory Certification (required)
• Microsoft Entra ID/Azure AD Certification (desirable)
• CyberArk Qualifications (desirable)
• Okta Certification (any level desirable)

Other things we're looking for (key criteria):

• Experience with Active Directory and associated components, including, but not limited to:-

- Security Groups

- Group Policy Objects

- DNS

- DHCP

- Trusts and federations

• Experience with Entra ID (Azure AD)
• Understanding of SSL Certificates and their permutations
• PowerShell
• Awareness of Active Directory best security practices
• Privileged Access Management experience is desirable

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We'd encourage you to apply as soon as possible if interested.