ID & Vetting Coordinator

easyJet Airline Company PLC; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading low-cost airline is seeking an ID & Vetting Coordinator in Luton. The role involves managing the vetting process for new hires, ensuring compliance with security regulations, and providing exceptional customer service. Key qualifications include excellent multitasking abilities and experience with sensitive data handling. This full-time position offers hybrid working arrangements, competitive benefits, and a supportive team environment.

Benefits

Up to 20% bonus

25 days holiday

Flexible benefits package

Life Assurance

Excellent staff travel benefits

Qualifications

• Excellent customer service skills.
• Ability to multitask effectively in a high-volume environment.
• Experience handling sensitive personal data.
• Comprehensive understanding of UK and EU Airside Pass regulations.

Responsibilities

• Manage the vetting and ID process for new hires.
• Act as the main point of contact during the vetting process.
• Ensure compliance with policies and gather required information.
• Process Airside passes and maintain quality control.

Skills

Customer service skills

Resilience under pressure

Organisational skills

Attention to detail

IT proficiency (Word, Excel)

Job description

Job Description - ID & Vetting Coordinator (16211)

Job Description

Description

Luton

TEAM

The Vetting and ID Team manages the issues of ID for all M&A, cabin crew, pilots, and contractors needing access to easyJet properties. Their responsibilities include ensuring proper vetting and ID for new hires, current employees, and internal transfers, maintaining a verified five-year background check to enable staff to perform their roles with the necessary easyJet and airport airside ID. This team plays a critical role in controlling access to easyJet's buildings and safeguarding against insider threats.

What you'll be doing

In this role, reporting to the Vetting and ID Team Leader, you will be responsible for ensuring that all new hires, employee renewals, and internal transfers are thoroughly and accurately screened in line with easyJet, Airport Authority, and Department for Transport requirements. You'll provide excellent customer service, acting as the main point of contact for candidates, employees, referees, and authorities during the vetting process. Key duties include managing ID vetting, ensuring compliance with policies, gathering and verifying information, processing Airside passes, and maintaining high service standards through quality control. Also, you'll support process improvements, track progress, and handle documentation and ID verification tasks.

Requirements of the Role

What you'll bring to the team

This role requires excellent customer service skills, resilience under pressure, and the ability to multitask effectively in a fast-paced, high-volume environment. A methodical, detail-oriented approach is essential, along with strong organisational skills and the ability to work independently to meet deadlines. Experience handling sensitive personal data and a high level of IT proficiency, particularly in Microsoft Word and Excel, are also desirable. Additionally, a comprehensive understanding of UK and EU Airside Pass regulations and Aviation Security rules, with an emphasis on mitigating ‘Insider Threats’ throughout the pass issuance process, would be highly regarded.

What we offer in return

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

Location & Hours of Works

This full-time role will be based in Luton and will be40hours per week. Hybrid working with 3 days in the office.

About easyJet

At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply
Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

Business Area

Business Area

Human Resources

Primary Location