ICT Telecoms Field Engineer Apprentice

ENGINEERINGUK; West Midlands Combined Authority; On-site; GBP 18,000; Full time

Job summary

An established industry player is looking for motivated individuals to join their ICT Telecoms Field Engineer Apprenticeship. This exciting opportunity allows you to work in diverse environments, from offices to emergency service locations, while gaining valuable hands-on experience and industry-leading qualifications. You'll learn to install and maintain telecommunications equipment, ensuring critical infrastructure remains connected and operational. With full training provided, this role is perfect for those eager to develop their skills and take ownership of their career. Enjoy a supportive team environment while making a real impact on the UK's digital landscape.

Benefits

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on Cinema, Restaurants, and Shopping

Qualifications

• No prior experience required; full training provided.
• Must hold a Full UK Driving licence and be over 18 by September 2025.

Responsibilities

• Install, maintain, and test telecommunications equipment on-site.
• Work in various environments including emergency service locations.

Skills

Effective communication

Problem-solving

Logical approach

Education

Minimum of 5 GCSE's Grade 4 or higher

Level 3 Information Communications Technician

Tools

Telecommunications equipment

Optical Fibre tools

IP routers

Job description

ICT Telecoms Field Engineer Apprentice

Locations: Field based- West Midlands

Qualification: Level 3, Information Communications Technician

Starting salary: £17,500

When you join one of Telent's Apprenticeship Programmes, you will be working as part of a company that affects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialties, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop, and learn from professionals whilst building your career with Telent and gaining industry-leading qualifications.

Do you enjoy working with a down-to-earth, supportive team but at the same time be relied on to use your own initiative and problem-solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7.

What you'll do:

• Work in a multitude of environments such as office, outdoors, BT exchanges, data centres, and emergency service locations.
• Learn how to install, maintain, and test on-site equipment in line with the various contract requirements.
• Work on Emergency Service vehicles installing, maintaining, testing, and commissioning telecommunications equipment.
• Learn about Emergency Services Radio Comms and how to interpret VHF/RF/Microwave systems.
• Work with Optical Fibre including cable preparation, OTDR testing, and how to interpret the results.
• Learn about IP routers and networks.
• Understand the project requirements of Telent's customers and contracts and how to fulfill those needs.
• Complete risk assessments and become part of a UK-wide field force.
• Implement health and safety standards and regulations.

Who you are & what to prepare for:

• This role involves working at heights, working outdoors, and travelling across different regions across the UK.
• Occasionally, you will be working in Emergency Services locations and/or working on and around various vehicles.
• No prior experience is required as we will provide full training in all aspects of the role.
• We are looking for candidates with the right attitude, commitment, and desire to learn.
• You will receive a vehicle, mobile phone, laptop, and personal protective equipment as part of the role.
• Although supported throughout the programme, you will need to take ownership of your tasks and personal development.
• Effective communication, both in writing and verbally, is essential.
• Have a logical approach and enjoy problem-solving.
• Be able to undertake physically demanding work and possess normal colour vision.

The Requirements:

• Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification), including Maths, English, and a Science or IT-based subject.
• Must be eligible to work in the UK.
• Hold a Full UK Driving licence.
• Must be over the age of 18 by September 2025.
• Able to pass full Security Clearance vetting for access to secure information, site access, and confidential permissions.
• Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment.

Programme Specifics:

• This apprenticeship is typically 24 months in duration.
• Starting salary of £17,500, which will increase throughout the duration of the programme.
• The qualification you gain will be a Level 3 Information Communications Technician.
• Our chosen training provider, Bragd, will support you in obtaining your qualification.
• You will be predominantly field-based with office and college visits as required throughout the programme.
• On completion of your apprenticeship, we hope to offer you a full-time position with Telent.

What we offer:

A career at Telent can span sectors, roles, technologies, and customers, giving you the opportunity to develop, learn new skills, and make an impact. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, celebrating diverse ideas.

The additional benefits with this role include:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year.
• Company pension scheme.
• A range of family-friendly policies.
• Occupational health support and wellbeing Portal.
• Discounts on Cinema, Restaurants, and Shopping with Telent Reward scheme.

About Telent:

Telent is a leading technology company and specialist in the design, build, support, and maintenance of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available.

We are guided by our values and behaviours:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused