ICT Technician (Temporary) - REQ04263

North Lanarkshire Council; Motherwell; On-site; GBP 29,000 - 32,000; Full time

Job summary

North Lanarkshire Council is seeking a dedicated ICT support professional to assist in maintaining ICT services across various locations. The role involves first-line repairs, operational support for ICT equipment, and requires strong communication and teamwork abilities. Ideal candidates will have relevant qualifications and experience, with a commitment to delivering high-quality service to users.

Benefits

27 days annual leave and 6 public holidays

Full learning and development package through LearnNL

Qualifications

• Experience in operation and maintenance of computing hardware and software.
• Possession of a full UK driving license is required.
• Must become a PVG Scheme member prior to commencement.

Responsibilities

• Provide ICT support service to establishments in North Lanarkshire.
• Perform first-line repairs on ICT equipment and cyclical maintenance.
• Assist in production of ICT materials and maintain call logging system.

Skills

Communication

Teamwork

Education

HNC or equivalent in ICT/Electrical related subject

HND or equivalent in ICT related subject

Job description

Location: Windmillhill Street, Civic Centre, ML1 1AB

Salary: £29,180 - £31,737 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets, NLP LLP

Located in Civic Centre, Motherwell / Field Services you will provide a support Information and Communication Technology (ICT) service to all establishments and locations in North Lanarkshire. Your duties will include first line repair on all ICT equipment, cyclical maintenance and safety testing, operation of ICT equipment, assisting with production of ICT materials and maintaining ITSM call logging system.

You must possess an HNC (or equivalent) in an ICT/Electrical related subject along with experience in the operation and maintenance of computing hardware and software. Good communication skills are essential, as is the ability to work with others as part of a team or on your own initiative and work closely and responsibly with children. Possession of a HND (or equivalent) in an ICT related subject is desirable as is experience with ICT in education and computer network environments. Support is provided through a peripatetic service delivery and as such a full UK driving licence is required.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.

You will also be required to hold a full UK driving license prior to commencing this post.

This post is temporary for a period of 12 Months

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone [phone].

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***