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ICT Technician at Harrow School

Harrow School

London Borough of Harrow

On-site

GBP 30,000 - 40,000

Full time

2 days ago

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Job summary

Harrow School is seeking an ICT Technician to join their IT department, supporting thousands of users across their historic estate. The role involves delivering user support, operating the IT Service Desk, and resolving IT issues in a friendly team environment. Candidates should possess helpdesk experience and excellent problem-solving skills.

Benefits

Free lunch

Free parking

Automatic enrolment in pension scheme

Use of sports facilities

Subsidised club memberships

Qualifications

Experience in a similar role required.
Strong helpdesk experience and customer relationship skills.
Enjoys problem-solving and working within a team.

Responsibilities

Assist in operating the IT Service Desk.
Provide first and second line support for IT hardware.
Correct software and network issues.

Skills

Helpdesk experience

Customer relationship skills

Problem-solving skills

26 Days Remaining

26 Days Remaining

Job Reference #

EDV/2025/HS/07331

Location

5 High Street, Harrow-on-the-Hill, Greater London, HA1 3HP

Contract Type

Permanent

Contract Term

Full-Time

Salary

Please contact the recruitment team for salary details

Closing Date

11:59pm, 13th Jul 2025

Positions Available

1

Positions Available 1

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About This Role

An independent boarding school for boys aged 13 to 18

ICT Technician

Permanent, Full time: 40 hours per week,

Monday – Friday 9am – 5pm with out of hours on call flexibility as required.

The role: The IT Technician will assist in operating the IT Service Desk; identifying, resolving and documenting issues as they arise. You will be responsible for delivering friendly user support for students and staff, including first and second line support for IT hardware, correcting software and network issues, and preparing devices for new users.

For more information please review the job description attached as a separate document to this advertisement.

The skills: This role will suit someone who wants to work in an environment that is different from the usual large office building. You will have experience in a similar role, priding yourself on your strong helpdesk experience and excellent customer relationship skills. You will enjoy using your problem-solving skills to see issues through to completion and champion the constant improvement of the department’s expertise and effectiveness. You will appreciate working within a friendly team, surrounded by a variety of interesting and historic buildings, and being part of the life of our vibrant School community.

The environment: Harrow School is situated within a beautiful site in Harrow on the Hill, northwest London, and is one of the best-known schools in the world, with around 835 boys studying at Harrow. The IT department supports thousands of users, all of whom interact with our systems in some way, shape or form. These might be pupils, teachers, parents, governors, or colleagues from other organisations which sit within the Harrow School family. To underpin all of this, we manage and maintain an extensive fibre optic network which connects over a hundred buildings on our 324-acre historic estate.

The Benefits Include

free lunch
free parking
automatic enrolment in the school’s pension scheme
use of the school’s sports facilities such as the swimming pool, gym, and running track.
subsidised membership of the tennis, golf, angling and social clubs.

For any questions email the HR department at recruitment@harrowschool.org.uk.

Applications will be processed as they are received and we may interview suitable candidates before the closing date; therefore early application is advised.

Equality, diversity and inclusion are values that are important to us at Harrow. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community

The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children.

No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly.

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