ICT Technician 2

Education Authority; Dundonald; On-site; GBP 21,000 - 22,000; Part time

Job summary

Education Authority in Dundonald is seeking an ICT Technician 2 to support the development and maintenance of ICT within the school. You will ensure computer systems and peripherals operate reliably to meet school needs, coordinating repairs and assisting with software installations.

The role requires good organisational skills, teamwork, and knowledge of health and safety regulations. Part-time with flexible working options during holidays may be available and salary is paid hourly.

Qualifications

• Five GCSEs (A*-C) including English Language and Mathematics.
• At least 1 year of computer-based work experience.
• Knowledge of the requirements of an ICT Technician role and health and safety regulations.
• Familiarity with general administrative processes and records.

Responsibilities

• Maintain school ICT facilities and peripheral devices in good order.
• Coordinate repairs with authorised service providers.
• Assist with installation of ICT hardware and software and backups.
• Maintain inventory/records of departmental resources.
• Support staff and assist with ICT-related administration and safety procedures.

Skills

Planning & organisational skills

People management

Teamwork

Interpersonal communication

Microsoft Word

Microsoft Excel

Outlook

Education

Five GCSEs (A*-C) including English & Maths

Job description

Job Reference: 26008073)Primary Location : Down-Dundonald-Tor Bank Special SchoolContract Type : PermanentDuration of Contract/Contract End Date : naStatus : Part-TimeContract Options : Flexible working arrangements available during school holidays (E.g. Option 1, 2, 3)Hours per Week : 32.5 hours per weekWorking Pattern : Monday to Friday 8.30am - 3.30pmGrade/Scale : ICT Technician 2 | NJC pt 11 - 14 | £14.9917 - £15.7367 per hourAdditional Allowance(s) : Not ApplicableAnticipated Interview Date(s) : w/b 23/11/26Additional Information: Flexible Working Option to be offered all 3JOB DESCRIPTIONJOB TITLE: ICT Technician 2REPORTS TO: School Principal through designated line managerRESPONSIBLE FOR: Maximum of five staffJOB PURPOSETo assist the line manager in the development of ICT within the School and ensure that allcomputer systems and peripheral devices are maintained in good working order to meet the needs of the school.MAIN DUTIES AND RESPONSIBILITIESSupervision This is a discretionary element of the job description. The grade may be awarded if supervision is not a component of the post.Allocate, control and monitor work of appropriate staff.Identify and provide on the job training to appropriate staff.Provision and Maintenance of ICT Facilities and Practical ResourcesEnsure that the school owned microcomputer systems and peripheral devices are maintained in good working order.Co-ordinate the repair of all ICT related equipment.Liaise with the authorised repair agencies as is necessary.Assist with the installation of ICT related hardware and ensuring its successful operation.Perform routine software operations as requiredMake back-up copies of software for security purposes as required.Assist with the installation of software on any school managed network.Assist with the installation of software on stand-alone systems.Make minor alterations, where appropriate and copyright permitting, to software as directed. Maintain the schools web site.Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 infrastructure.Curricular AssistanceDevelopment, maintenance and operation of manual and/or computerised systems in relation to administrative tasks associated with the area of work.Maintenance of an inventory/records of departmental resources.Assistance in the ordering/purchasing, receiving, checking, storing and distribution of resources.GeneralSupport all staff in ensuring the general safety of pupils.Assist with evacuation in emergencies.Undertake photocopying as required.Technical staff may be required to undertake any of the following duties:Handling cash in relation to the purchase of practical materials.Assisting with hospitality at meetings and school functions.Carrying out minor maintenance repairs throughout the school within the competence of the employee.This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.PERSON SPECIFICATIONNOTES TO JOB APPLICANTSYou must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.The stage in the process when the criteria will be measured is outlined in the table below.Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.SECTION 1 - ESSENTIAL CRITERIAThe following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.Factor Essential Criteria Method of AssessmentQualificationsFive GCSE’s (Grades A*-C) to include English Language, Mathematics, and subject specific specialism, or equivalent or higher level qualificationsShortlisting by Application FormExperienceA minimum of one years experience working in a computer based job.Shortlisting by Application FormKnowledgeDemonstrable evidence of knowledge of:The requirements of a ICT Technician 2Health and safety regulations, as relevant to the roleGeneral administrative processes and recordsShortlisting by Application FormSECTION 2 - ESSENTIAL CRITERIAThe following are additional essential criteria which will be measured during the interview/selection stage.Factor Essential Criteria Method of AssessmentSkills / AbilitiesProven effective planning and organisational skills and an ability to work under pressure to meet deadlinesProven effective people management skillsAbility to work effectively as part of a team to achieve outcomesEvidence of sound interpersonal and communication skillsEvidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and OutlookInterviewValues OrientationEvidence of how your experience and approach to work reflect the school’s values/ethos.The Education Authority is an Equal Opportunities Employer