ICT Technician

VanRath; Belfast; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an ICT Technician to join their dynamic team in Belfast. This role involves providing essential IT support, assisting with maintenance and upgrades of IT infrastructure, and deploying new software and hardware. The ideal candidate will have a strong background in IT support, a passion for learning, and a positive attitude. This opportunity offers a hybrid working arrangement and the potential for a long-term position within a supportive and collaborative environment. If you're motivated and eager to contribute to a variety of IT projects, this role is perfect for you.

Qualifications

• Over 1 year experience in IT Support providing software/hardware support.
• IT Degree or significant history of IT Support experience.

Responsibilities

• Provide IT support for desktops, laptops, mobiles, and printers.
• Support rollout of new hardware and resolve escalated tickets.

Skills

IT Support

Software Support

Hardware Support

Customer Service

Problem Solving

Education

IT Degree

Tools

Desktops

Laptops

Printers

Scanners

Mobile Devices

Job description

Summary

• Job Reference: VR080525
• Job Title: ICT Technician
• Salary: 25-30k pa
• Location: Belfast, hybrid
• Contract: Temporary, full-time (37.5 hours pw, typically Mon-Fri / 9-5)

Overview

VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations. These organisations often seek an ICT Technician on a long-term temporary contract, with the ambition to make it a permanent position.

The client can range from a small local public sector organisation to a large multi-national tech company. We have a very close relationship with all of our clients and meet them regularly. When we have a live position, we can share further details about the client, what they're working on, the size and structure of the team, what you can expect and what the day-to-day role looks like.

As an ICT Technician, you will provide general IT Support to the organisation's end users and assist with maintenance and upgrades of their IT Infrastructure, as well as deployment and installation of new software and hardware.

Requirements

• Over 1 year work or placement experience in IT Support providing software/hardware support for a range of devices including Desktops, Laptops, Printers, Scanners, Mobiles etc.
• IT Degree or stronger history of IT Support experience
• Motivated to learn and passionate team player
• Positive morale, happy to get the job done.
• Adaptable, versatile, happy to take on a variety of tasks across IT Support and IT projects
• Driving licence and own car.

What you'll do as an ICT Technician

• IT support of organisation's infrastructure, providing software/hardware support across desktops, laptops, mobiles, scanners, printers etc.
• Support rollout of new hardware and systems.
• Resolve escalated tickets.
• Maintain high level of professional customer service.
• Support with onsite service requests (Resolve issues / setup devices such as laptops/printers/networks etc).
• Collaborate positively within a wider team of IT professionals.
• Work at fast pace to deliver excellent IT service.
• Travel to various sites.

Next steps

For further information on this ICT Technician role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.