ICT Technical Specialist - Infrastructure

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; On-site; GBP 35,000 - 55,000; Full time

Job summary

Solihull Council is looking for an ICT Technical Specialist focused on Infrastructure to enhance and secure its Hybrid Cloud environments. This role involves developing ICT systems, managing Active Directory, and providing support to a large client base. Candidates should possess an IT degree or equivalent experience in relevant technologies, alongside strong communication skills. Flexible working options are available to maintain a work-life balance.

Benefits

Competitive salary

Flexible working options including flexi time

Annual leave with the option to purchase additional leave

Access to an Employee Assistance Programme

Family and carer friendly policies

Employee benefits including discounts and pension scheme

Qualifications

• Extensive knowledge of enterprise level virtual/physical servers and storage platforms.
• Expertise in Microsoft Active Directory and Entra.
• Vast experience of deployment and supporting large scale device environments via Microsoft Intune.
• Knowledge of Infrastructure in MS Azure.
• Strong communication skills with experience understanding client requirements.

Responsibilities

• Offer proactive support, development, and improvement of the ICT Infrastructure.
• Ensure ICT Infrastructure systems are secure, sustainable, and recoverable.
• Manage Solihull’s Active Directory and Entra.
• Support over 3000 clients.
• Promote sustainable ICT strategies including M365 services and Microsoft Azure.

Skills

Knowledge of enterprise level virtual/physical servers

Expertise in Microsoft Active Directory

Deployment and support experience via Microsoft Intune

Knowledge of Infrastructure in MS Azure

Excellent communication skills

Education

IT degree or equivalent professional qualification

Job description

ICT Technical Specialist – Infrastructure

Do you have a passion for ICT Infrastructure technology combined with extensive knowledge of Enterprise ICT Infrastructure?

We are looking for an experienced ICT professional to join our team as an Infrastructure specialist, working with SMBC employees, partners, external organisations, and suppliers to effectively deliver Solihull Council‘s Hybrid Cloud and associated environments/technologies.

As Technical Specialist you will:

• Offer proactive support, development, and ongoing improvement of the ICT Infrastructure, including on-premise virtual and physical resources within our Data Centre and Cloud.
• Ensure all Solihull MBC ICT Infrastructure systems optimised, secure, sustainable, and recoverable in the event of any failure or DR/BC event.
• Manage Solihull’s Active Directory and Entra.
• Support over 3000 clients.
• Promote sustainable and cost-effective strategies for all ICT Infrastructure, including M365 services and Microsoft Azure.
• Maintain an up-to-date knowledge of cyber security and compliance, ensuring systems are not compromised by any sort of malware, Identity fraud, or Data Loss.

With an IT degree or professional qualification, or the ability to demonstrate through extended relevant experience the necessary specialist knowledge to undertake the full duties of the post, you will also have:

• Extensive knowledge of enterprise level virtual/physical servers, and storage platforms.
• Expertise of Microsoft Active Directory, and Entra.
• Vast experience of deployment and supporting large scale device environments via Microsoft Intune.
• Knowledge of Infrastructure in MS Azure.
• Great knowledge of working in a structured programme environment, helping lead on design, development and continued improvement of ICT Infrastructure.
• Excellent communication skills, with significant experience of understanding client requirements and delivering solutions.

In return we can offer the opportunity to be involved at the forefront of technology delivery to our user base at Solihull MBC, helping us continually improve our offering.

Working for Solihull also offers employees:

• A competitive salary
• A range of flexible working options including flexi time.
• Annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Employee benefits including staff discounts and access to the Local Government Pension Scheme.

We recognise that work is what you do and not necessarily where you go.Our aim is to balance the needs of our employees with service delivery and, for this role, that is likely to include a combination of home and office based working.To meet the needs of the service, including disaster recovery response to facilitate emergencies, applicants should live within a reasonable distance of our main Council offices in Solihull.

This is an essential car user post and applicants must be able to drive, have a driving licence and be a car owner, however for disabled applicants, reasonable adjustments will be made where required.

To apply, please click on the link below and upload a CV and covering letter which clearly outlines your suitability for the role, including how you meet the skills and experience required on the person specification.

If you have a specific question or require further information regarding this post, please contact Jason Pease, ICT Infrastructure Manager at [e-mail] or 0121 704 8375.

Interview date: w/c 18th August 2025. Due to the school holidays, we will where possible, accommodate timely alternative dates for interview.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Not Required .

This post requires the following Disclosure and Barring check: Not required .

Solihull Council is proud to be an Equal Opportunities Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents
TechnicalSpecialist-Infrastructure.docx