ICT Systems Administrator

Hays.; Chesterfield; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

An established industry player is seeking a motivated ICT Systems Administrator/Applications Support Analyst to join their dynamic Systems Team. This role is pivotal in maintaining and administering core business applications, ensuring smooth operations through effective system administration and support. The ideal candidate will possess a blend of technical expertise and strong communication skills, enabling them to engage with diverse audiences. With a focus on data integrity and system availability, this position offers a fantastic opportunity to contribute to a public sector environment while enjoying a generous work-life balance and professional development opportunities.

Benefits

Generous Annual Leave

Hybrid Working

Public Sector Pension Scheme

Flexibility

Training and Development Opportunities

Qualifications

• Experience in system administration and managing CRM systems.
• Knowledge of data management practices and cyber security principles.

Responsibilities

• Administer and support ICT systems, ensuring data integrity and system availability.
• Develop and monitor system interfaces and provide training for staff.

Skills

System Administration

CRM Management

Data Management

Cyber Security Principles

Coding/Scripting

Public Sector ICT Systems

Communication Skills

Tools

Salesforce

Job description

Your new company
Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications. This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively.

Your new role
You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications. Your responsibilities will include developing, testing, supporting, and monitoring system interfaces and integrations, providing management information and statistical data, and setting up and training staff in the use of computer systems. Additionally, you will ensure the accuracy of the data and standards are adhered to and undertake development work for Salesforce CRM and associated technology.

What you'll need to succeed

1. A general understanding of public sector ICT Systems and applications.
2. Relevant experience in updating and managing a CRM system.
3. Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
4. Awareness of cyber and data security principles and their application in CBC business applications.
5. Experience in developing/coding/scripting for system administration and data maintenance tasks.
6. Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications.
7. Relevant experience liaising with internal departments and external partners.
8. Experience working in a public sector environment would be highly advantageous.
9. Experience of Salesforce or other CRM systems would be beneficial.

What you'll get in return
This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

#4677834 - Sarah Hazelwood