ICT Support Technician

Teaching Vacancies; Quarrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in Quarrington is seeking an enthusiastic ICT Support Technician to maintain IT services across two campuses. This role involves problem-solving, installation, configuration, and repairing IT equipment. Knowledge of Microsoft and Apple products is preferred, and training will be provided. The job comes with benefits like a company pension and on-site facilities.

Benefits

Company pension

On-site gym

On-site parking

Sick pay

Qualifications

• Experience with logging calls and problem-solving in ICT.
• Ability to maintain and upgrade IT equipment.
• Familiarity with documenting processes and creating user guides.

Responsibilities

• Support the ICT Services across Sleaford and Ruskington campuses.
• Log calls and resolve ICT-related issues.
• Install, configure, and upgrade IT hardware and software.

Skills

Knowledge of ICT maintenance and support

Problem solving

Installation and configuration of IT equipment

Knowledge of Microsoft and Apple products

Understanding of IP systems (WiFi, CCTV, telephony)

Job description

What skills and experience we're looking for

We currently have an exciting opportunity for an enthusiastic ICT Support Technician to help maintain and support the ICT Services across both our Sleaford and Ruskington campuses.

Typical duties will include logging calls, problem solving, installation, configuration, repairing and upgrading IT equipment (hardware & software); network implementation; auditing; keeping documentation up to date and creating user guides.

The ICT Services Team supports over 2300 students and 350 staff members, using 1800 workstations & laptops. Knowledge of Microsoft and Apple products is preferred, although in-house training will be provided. Prior knowledge of IP systems including WiFi, CCTV, and telephony would be an additional advantage.

What the school offers its staff

• Company pension
• On-site gym
• On-site parking
• Sick pay

Commitment to safeguarding

St George’s Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Any successful applicant will be required to undertake an Enhanced Disclosure check by the Disclosure and Barring Service. Additional employment checks will also be carried out for all roles in accordance with “Keeping Children Safe in Education Statutory Guidance for Schools and Colleges”.