ICT Support Team Leader

Stowe Valley Multi Academy Trust; Kineton CP; On-site; GBP 39,000 - 42,000; Full time

Job summary

An educational institution is seeking an ICT Support Team Leader to oversee the ICT function at Kineton High School. The role involves leading the support team, managing IT support tickets, and ensuring the delivery of high-quality support services. The ideal candidate will have strong leadership skills and a commitment to student success. This is a permanent full-time position with a competitive salary.

Qualifications

• Experience in leading a technical team.
• Ability to manage IT support tickets efficiently.
• Understanding of student support needs.

Responsibilities

• Lead the ICT support team at Kineton High School.
• Ensure efficient performance of IT support teams.
• Manage deployment of technical staff and support tickets.

Skills

Team leadership

IT support

Customer service

Technical ticket management

Job description

Ref: SCH-SVMAT-0890 Establishment: Stowe Valley Multi Academy Trust, Location: Kineton, Salary: £39,152.00 - £41,771.00, Department: ICT, Job Type: Full Time

Closing Date: 20/10/2025 09:00, Interview Date: -, Start Date: Asap

Contract Type: Permanent, Contract Term: AYR - All year round, Hours per Week: 37.00, Weeks per Year: 52.143, Pay Grade: Support | SCP28 - SCP31

We are seeking to recruit an experienced and highly motivated ICT Support Team Leader to work with us to support the ICT function across our Trust. Whilst the post will be based at Kineton High School, members of the IT team are expected to be flexible and travel to/work in other schools as required.

The successful candidate will be accountable for the effective deployment of the Technical team and for ensuring that IT Support Teams perform their responsibilities efficiently. This includes managing support tickets appropriately and receiving the necessary guidance to deliver a high-quality, customer-focused support service.

We strive to provide high quality education for all students and we are looking to recruit someone to support our students across the Trust in fulfilling their academic potential and enabling them to become ‘the best they can be’. An understanding of how every member of staff contributes to this is essential.

The trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an Enhanced DBS Disclosure.

COMMITTED TO EQUAL OPPORTUNITIES

Stowe Valley Multi Academy Trust is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. Stowe Valley Multi Academy Trust is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.