ICT Support Officer

Loughborough University; Loughborough; Remote; GBP 25,000 - 32,000; Full time

Job summary

A UK university is seeking an ICT Support Officer to join their team. The role requires supporting virtual events and providing technical assistance to staff and members. The salary ranges from £25,138 to £31,396 with benefits including a pension scheme, generous holiday, and training support. This role allows for home-based work and involves some UK travel.

Benefits

Competitive salary

30 days' holiday plus bank holidays

CPD support and training

Pension scheme with employer contribution

Qualifications

• Experience in providing technical support to staff and members.
• Ability to work effectively in virtual environments.
• Customer-oriented with excellent problem-solving skills.

Responsibilities

• Support virtual events and conferences.
• Provide technical assistance to staff and members.
• Coordinate with the ICT Manager on technical issues.

Skills

Technical support experience

Strong communication skills

Ability to support virtual events

Education

GCSE or equivalent education

Job description

Job Description:

Job information ICT Support Officer from the Company Loughborough University, this latest ICT Support Officer job vacancy is located in the city Loughborough located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE.

Job Responsibility:

Professional HE Services (PHES) is an umbrella company for membership organisations in the UK Higher Education sector. PHES is the corporate “parent” to seven Special Interest Organisations (SIOs), who support UK university staff working in the areas of campus/commercial services, estates, finance, HR, internal audit, legal, procurement and strategic planning.

We are looking for a people-orientated, ICT Support Officer to join our small team. The successful candidate will become an essential part of the team, with the primary focus of supporting our virtual events and conferences. They will also provide technical support to our staff and members, in conjunction with our ICT Manager.

The post-holder reports to the PHES Managing Director and has no line management responsibilities. This role will be based at home in the UK, and include some UK travel and occasional overnight stays.

We will offer a competitive salary between £25,138 - £31,396 dependent on qualifications and experience. A defined contribution pension scheme is offered with 7.5% employee and 16% employer contribution rates, together with life insurance. We offer 30 days' holiday plus bank holidays and discretionary days' office closure. Support for CPD and appropriate training will be given.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. You can read our Equity, Diversity and Inclusion Policy online.

Please note: we do not accept application forms via email, nor do we accept CVs. Previous applicants to this position need not apply.

Closing date: Monday 29th July 2024 at 5pm

Interviews: Wednesday 7th August 2024 via Microsoft Teams

If you have any questions about the role, please contact [e-mail]

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