ICT Project Support Officer

Texas Medical Marketplace; Chesterfield; On-site; GBP 25,000 - 29,000; Full time

Job summary

A local health service provider in Chesterfield is seeking an ICT Project Support Officer to provide vital administrative and project support within the ICT Programme Management Office. This full-time role comes with the opportunity for progression and a salary range of £25,674 to £28,829 per annum. Applicants should possess relevant qualifications and experience in project support and administration.

Qualifications

• Educated to O-level/GCSE standard, preferably in English and Mathematics.
• Willing to participate in relevant training.
• Experience in providing high-quality project support.
• Ability to draft and update documentation.
• Familiarity with secretarial/administrative tasks.

Responsibilities

• Assist project team in system implementation.
• Support with administrative documentation.
• Manage communication with project stakeholders.
• Provide secretarial support for project meetings.
• Assist with the testing and implementation of new systems.

Skills

Interpersonal communication

Analytical skills

Planning and organization

Microsoft Office

Flexibility

Education

O-level/GCSE in English and Maths

PRINCE2 Practitioner or equivalent

Diploma level in IT or Project Management

Tools

Microsoft Office Suite

Job description

Job Summary

The ICT & Digital Services department are looking to recruit into the position of ICT Project Support Officer.

The ICT Project Support Officer is a vital role within our organisation. The main purpose of the role is to provide comprehensive, high-quality project and administrative support to the ICT Programme Management Office. The role is an ideal gateway for embarking on a journey with endless opportunities and carries a progression path into other positions with higher levels of responsibility.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Interviews W/C 9th September 2025

Main duties of the job

To assist the project team in the implementation of new systems to obtain maximum benefits from investments made by the Trust, conforming to local project methodologies and DSFS standards.

To directly support the project team with general administrative duties by creating and maintaining project documentation ensuring consistency and standardisation is provided

To act as first point of contact for queries for projects with Trust staff, external suppliers, and any other bodies and manage the team's generic email inbox.

To provide secretarial support as required, supporting the running of project meetings, taking notes and transcribing these into minutes; ensuring action points are noted and the necessary arrangements are made to respond to them in a timely manner.

To manage communications with project stakeholders where the message is constantly changing, and the ability to relay technical information in its simplest terms

To support other members of the team with diary management and business Produce high-quality word-processed documents and reports as required using a range of MS Office products.

To assist with the testing and implementation of new systems including the creation of test scripts and standard operating documentation as directed.

To provide initial support of systems, eg: initial access control, issue resolution, change control and all routine processes to ensure systems have maximum availability and maintain

About Us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

https://dsfs-ltd.co.uk/working-for-dsfs

Details

Date posted

05 August 2025

Pay scheme

Other

Salary

£25,674 to £28,829 a year pro rata per anum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

166-DSFS-7335198

Job locations

Chesterfield Royal Hospital / DSFS Holmewood Offices

Calow

Chesterfield

S44 5BL

Job Description

Job responsibilities

For details of this exciting role please take a look at the job description and person specification attached to this vacancy.

Job Description

Job responsibilities

For details of this exciting role please take a look at the job description and person specification attached to this vacancy.

Person Specification

Qualifications

Essential

• Educated to O-level/GCSE standard (preferably at least in English and Math's or equivalent
• Must be willing to participate in any relevant training identified to develop skills required to carry out duties4
  
  

Desirable

• PRINCE2 Practitioner or equivalent evidence of experience
• Software Testing qualification
• Educated to Diploma level or equivalent experience (preferably in a computing/IT, Project/Business Management or Health related discipline)
  
  

Experience

Essential

• Experience of providing high quality project, service, or administrative support
• Ability to draft and update documentation e.g., guides and procedures.
• Experience in a secretarial/administrative position
• Experience in using Microsoft Office applications
  
  

Desirable

• Experience of supporting a successful system implementation
• NHS Experience
• Experience of working within a Programme/Project Structure
• Previous management / administration of a Health Information Systems
• Experience of working with organisational change
  
  

Knowledge and Skills

Essential

• Good interpersonal / communication skills and the ability to explain technical information to a non- technical audience.
• Analytical approach to problem solving.
• Desire to learn new skills.
• Excellent planning and organisational skills
• High level of computer literacy
  
  

Desirable

• Understanding of project management processes and documentation
• Ability to analyse and report on trends and give specialist advice on findings.
• Stakeholder management
• Risk management
• Supplier liaison skills
  
  

Personal Attributes

Essential

• Team worker with the ability to work on own initiative.
• Ability to cope under pressure, prioritise own workload and meet challenging deadlines.
• Willingness to be flexible in approach and attitude.
  
  

Desirable

• Able to communicate with all levels of staff including senior clinicians/ managers.
  
  

Person Specification

Essential

• Team worker with the ability to work on own initiative.
• Ability to cope under pressure, prioritise own workload and meet challenging deadlines.
• Willingness to be flexible in approach and attitude.
  
  

Desirable

• Able to communicate with all levels of staff including senior clinicians/ managers.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital / DSFS Holmewood Offices

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital / DSFS Holmewood Offices

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

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