ICT Network Engineer

Oldham Council; Oldham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local governmental council in Oldham is seeking an IT Network Engineer to ensure the reliability and performance of its network infrastructure. The role involves maintaining network hardware, managing firewalls, and supporting new technologies. Candidates should have over 4 years of experience, strong skills in Cisco and/or FortiGate environments, and a solid understanding of TCP/IP and network security principles. The council promotes inclusive recruitment practices.

Qualifications

• 4+ years' experience in a similar role with supporting qualifications.
• Comfortable working within a team to support others.
• Strong understanding of network protocols and services.

Responsibilities

• Provide 3rd line technical support of all existing network infrastructure.
• Plan and implement updates of network infrastructure.
• Troubleshoot network hardware and software malfunctions.

Skills

Cisco networking

FortiGate networking

TCP/IP

Routing

Switching

Network security

Cloud networking

Analytical skills

Education

Professional qualifications such as CCNA, CCNP

Job description

An opportunity has arisen in the councils ICT service to join our Networking Team, as an IT Network Engineer. This role is vital in ensuring the reliability, security, and performance of our network infrastructure across council sites. You'll be responsible for maintaining and upgrading network hardware, managing firewalls and VPNs, and supporting the rollout of new technologies to improve service delivery. We're looking for someone with strong experience in Cisco and/or FortiGate network environments, a solid understanding of TCP/IP, routing, switching, and network security principles. You'll work closely with internal teams and external partners to troubleshoot issues, implement solutions, and contribute to strategic infrastructure projects. Experience of cloud networking is beneficial with Azure preferred but skills transferable from AWS or GCP. This role calls for a strong analytical mindset, solid technical capabilities, and a collaborative approach to solving problems within cross-functional teams. Your work will have a direct impact on improving service efficiency, security and availability and improving service delivery to Oldham Council and the people of the Oldham Borough.

Responsibilities

• Provide 3rd line technical support of all existing network infrastructure
• Plan and implement updates of network infrastructure, identifying and communicating any risks and possible outages resulting from such changes
• Maintain, design, setup and configure complex network environments
• Troubleshoot malfunctions of network hardware and software applications, security systems to resolve operational issues to a satisfactory conclusion
• Identify and escalate improvements to the operational management of the network infrastructure including the selection of suitable tools

Qualifications

• 4+ years' experience in a similar role with supporting qualifications
• Comfortable working within a team, supporting other teams to aid them in fulfilling their duties
• Professional qualifications such as CCNA, CCNP, FCA or FCP (desirable)
• Can demonstrate a good understanding of network protocols and services including but not limited to (TCP/IP, routing protocols, VRF's, VPN, MPLS, VLAN's, VxLAN, STP, Etherchannel/MCLAG, access-lists/security-policies, NAT, AAA, 802.1x, etc)
• Strong experience in Cisco and/or FortiGate network environments; solid understanding of TCP/IP, routing, switching and network security principles
• Experience of cloud networking is beneficial with Azure preferred but skills transferable from AWS or GCP

Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.