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ICT Infrastructure Support Analyst

Uttlesford District Council

Saffron Walden

On-site

GBP 30,000 - 50,000

Full time

13 days ago

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Job summary

An established public sector organization is seeking a skilled ICT Infrastructure Support Analyst to enhance its IT systems' security and efficiency. In this pivotal role, you will design and maintain robust IT infrastructure, ensuring seamless operations and enforcing security protocols. You will collaborate with a dedicated team to implement innovative solutions that drive performance and reliability across all systems. The council values work-life balance and offers generous benefits, making this a great opportunity for those looking to make a meaningful impact in the public sector while enjoying a supportive work environment.

Benefits

Generous Annual Leave
Leisure Centre Discounts
Local Government Pension Scheme
Discounts from Online Retailers

Qualifications

  • Experience in ICT Infrastructure environment with a focus on security.
  • Strong problem-solving skills and ability to act quickly under pressure.

Responsibilities

  • Design, implement, and maintain IT infrastructure and security protocols.
  • Oversee daily IT operations ensuring availability and performance.

Skills

Effective Communication
Problem-Solving
Interpersonal Skills

Tools

Networks
Servers
Cloud Systems
IT Security Protocols

Job description

At Uttlesford District Council we are committed to innovation, efficiency, and security. Being a public sector organisation, we understand the importance of robust IT infrastructure and comprehensive security measures to safeguard our operations. We are seeking a talented and experienced ICT Infrastructure Support Analyst to help us drive these crucial areas and ensure the smooth, secure, and scalable operation of our IT systems.


Working with the ICT Infrastructure team, you will play a key role in designing, implementing, and maintaining the organisation’s IT infrastructure, systems, and security protocols. You will be responsible for overseeing the day-to-day operations of the IT infrastructure, ensuring a high level of availability, performance, and security across all systems.


About you

As a motivated and dedicated officer with demonstrable experience in working within an ICT Infrastructure environment:

  1. Be an effective communicator with excellent interpersonal skills.
  2. Design, deploy, and maintain networks, servers, storage, and cloud systems.
  3. Enforce IT security policies, standards, and procedures.
  4. Strong problem-solving skills, with the ability to think strategically and act quickly under pressure.

This role is subject to a DBS check. You will need a full driving licence and access to a vehicle.


Uttlesford District Council is a family friendly Council. We encourage and support our employees to have a healthy work life balance as well as offering a range of benefits including generous annual leave, plus bank holidays (pro-rata), leisure centre discounts, membership of the Local Government Pension Scheme and an online platform offering discounts from online retailers.


For an informal discussion please contact Alan Mose, ICT Service Delivery Manager on 01799 510520.


To find out more and apply please visit https://www.uttlesford.gov.uk/jobs-careers


Closing date for completed applications is Sunday 4 May 2025. It is intended that interviews will be held on during week commencing 12 May 2025.


CVs will not be accepted.


Uttlesford District Council is an inclusive employer and we welcome applications from all. We are proud to be a Disability Confident Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview.

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