ICT End User Computing Engineer

TN United Kingdom; Ipswich; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking two ICT End User Computing Engineers to join their dynamic team in Suffolk. This role involves delivering high-priority mobile device technical refresh programs while ensuring compliance with financial commitments. As part of a dedicated team, you will travel across Norfolk and Suffolk, providing essential ICT support in a customer-focused environment. Ideal candidates will have a qualification in ICT or equivalent experience, proven skills in a Microsoft Windows setting, and the ability to solve complex hardware and software issues. This opportunity promises a rewarding career in a supportive and collaborative atmosphere.

Qualifications

• Qualification in ICT or equivalent experience in IT operations.
• Proven experience in a Microsoft Windows environment.

Responsibilities

• Deliver high-priority mobile device technical refresh programs.
• Support ICT End User Computing team across counties.

Skills

Diagnosing hardware issues

Advanced diagnostics

Effective communication skills

Team collaboration

Education

Qualification in an ICT Discipline

Tools

Microsoft Windows

Job description

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ICT End User Computing Engineer, Ipswich

Client:

Colbern Limited

Location:

Ipswich, Suffolk

Job Category:

-

EU work permit required:

Yes

Job Reference:

d1787786c993

Job Views:

2

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Our client is looking for two ICT End User Computing Engineers, one to be based in Wymondham, Norfolk and one to be based in Ipswich, Suffolk.

Principal purpose of the role:
Working within the Force’s busy ICT End User Computing team based in Suffolk but supporting both Norfolk and Suffolk customers, you will be part of a dedicated team that travels across both counties to undertake the work required. This role will primarily focus specifically on delivering high priority mobile device technical refresh programmes, ensuring we remain compliant and in line with our financial year commitments.

Essential Criteria:

1. Qualification in an ICT Discipline or equivalent experience in an IT operational environment
2. Proven experience in working within a Microsoft Windows environment
3. Demonstrate an ability to perform advanced diagnostics when solving complex hardware & software issues
4. Proven experience and ability to work as an effective team member and with limited supervision when required
5. Demonstrate knowledge of maintaining ICT Asset register
6. Demonstrate highly effective communication skills in a customer-focused environment
7. Ability to travel to multiple locations within Norfolk and Suffolk as required with a full driving licence to drive Constabulary vehicles including category B.

PLEASE ONLY apply if you have the necessary skills, experience, and expertise.

The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited, along with our clients, are an equal opportunities employer.