ICT Business Analyst

The Parliamentary and Health Service Ombudsman; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A government organization in Manchester is looking for an experienced Business Analyst to join their ICT team. The successful candidate will manage the definition, analysis, and delivery of business and system requirements to support transformation efforts. This role offers the opportunity to work collaboratively with technical teams and lead improvements in public services. Apply by submitting your CV by 10am on 05/05/2022.

Qualifications

• Demonstrable experience in complex project environments.
• Proven experience in IT enabled change environments.
• Skills in requirements gathering and process definition.

Responsibilities

• Gather requirements and define processes.
• Identify effective business solutions.
• Work across the full project lifecycle.

Skills

Business analysis techniques

Effective communication

Project management

Analytical skills

Job description

We are the Parliamentary Health Service Ombudsman, an independent national ombudsman service. We are here to make final decisions on complaints that are yet to be resolved by the NHS in England, UK government departments, and some other public organisations. We do this fairly and transparently without taking sides, and our service is completely free.

About the role

We are looking for an experienced Business Analyst with a track record of leading and supporting a broad range of successful projects to join our ICT team.

Reporting to the ICT Change and Portfolio Manager, you will work alongside with other business analysts, technical teams, project managers, change manger, testers and the wider business to perform a variety of tasks in the identification, definition and development of solutions to deliver business and IT processes.

As an experienced Business Analyst, you will be able to effectively and efficiently manage the definition, analysis, delivery and maintenance of business, project and system requirements to support our programme of transformation. You will have the skills and enthusiasm to hit the ground running.

Working across the full project lifecycle, you’ll gather requirements, define processes and identify effective business solutions in line with our IT and business strategy. You’ll be familiar with a broad range of business analysis techniques such as information gathering, workshopping, planning, and testing. Ideally, you will also have experience of leading teams and successfully embedding good business analysis practice through the development of frameworks, guidance and training.

The successful candidate will have demonstrable experience of success within complex project environments, and have proven experience of working in an IT enabled change environment.

This is a great opportunity for a highly analytical, natural communicator with a broad range of previous business analysis experience to help improve the way we deliver change across ICT and the business and drive improvements in public services.

PHSO works with third party recruiters, please note Michael Pages may contact you to progress your application.

How to apply

Please submit your CV by 10am 05/05/2022.

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