ICT Analyst Specialist / Technical Engineer

King's College Hospital; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS Trust in England is seeking a Band 6 Senior Engineer-Hardware to manage their ICT Infrastructure. You will supervise the server, storage, and backup infrastructure while ensuring compliance with ICT standards. Candidates should have strong knowledge in server management and be able to perform manual hardware handling. This role offers excellent development opportunities and access to cutting-edge technology.

Benefits

Access to latest technologies

Training and development opportunities

Qualifications

• Experience in server and storage management in a professional environment.
• Knowledge of ICT standards and procedures.
• Ability to perform manual handling for hardware.

Responsibilities

• Maintain the server, storage, and virtual infrastructure.
• Ensure all systems comply with ICT standards.
• Provide 3rd line support and ownership of issues.

Skills

Server maintenance

Storage management

Backup infrastructure

Data Centre operations

ICT security compliance

Tools

SharePoint

Job description

Overview

This is an exciting opportunity to become a member of the ICT Infrastructure Hardware Team in the role of Band 6 Senior Engineer-Hardware. You will be responsible for the day to day running of the Trust's server, storage and backup infrastructure. Supporting the End User experience team and assisting the Advanced Technical Engineers and Infrastructure Hardware Team Leader when required, to ensure the smooth operation of the Trust's SharePoint, Server, Storage, and backup infrastructure.

Responsibilities

• Maintain Server, Storage and Virtual Infrastructure, Data Centre and Server Rooms.
• Ensure systems are secure, resilient, and comply with ICT standards and procedures.
• Assist with the security of the ICT infrastructure, ensuring that all servers are maintained with the latest approved versions, critical/security patches and are monitored/reviewed for any anomalies/faults.
• Assist with SharePoint related issues when requested by Senior members.
• Assist the ICT Consultant/Server Manager for Data Centre (DC) and server capacity planning, usage monitoring and reporting.
• Assist with ICT Server, Storage and Virtual infrastructure security.
• Assist with configuration, Security, upgrades and performance of ICT Server, Storage and Virtual Servers.
• Organise and report faulty equipment to maintenance companies.
• Ensure server diagrams, inventories and associated spreadsheets and databases/documents are kept up to date.
• Perform regular server audits and surveys. Analysis and recommendations for upgrades.
• Provide 3rd line support for the ICT Server, Storage and Virtual infrastructure and take ownership of issues through to resolution and meeting specified SLA's.
• Carry out prompt escalation of possible faults or problems to ICT Consultant/Server Manager or other appropriate ICT management.

Additional Information

The successful candidate will be required to travel to a variety of King's sites in this cross-site role and take part (if required) in the out of hours ICT Server team on-call team to cover service affecting issues outside the standard 8-6 working hours and 24/7 at weekends. The job has a degree of manual handling as the successful candidate will be required to rack and stack server and storage hardware and decommission servers and un-rack them for disposal. With regular development reviews, training and excellent benefits this is a perfect opportunity for someone keen to increase their knowledge in ICT technologies and pursue a career in networking while helping to deliver support services to the highest standard within an ITIL driven environment. If successful, you will have access to the latest technologies, projects and infrastructure and be part of an enthusiastic Server Infrastructure team. Please see the Person Specification for the full role requirements. Please note this job requires you to work onsite between Denmark Hill & Princess Royal.

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.