ICT Administrator

North East Lincolnshire Council; Grimsby; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join North East Lincolnshire Council as an ICT Administrator, supporting a dynamic team in managing service requests and ensuring efficient operations. This role offers a blended working pattern, with opportunities for professional development and a supportive work environment.

Benefits

Generous leave

Local government pension

Flexible working

Training opportunities

Access to RewardNEL platform

Qualifications

• Strong initiative and excellent organisation.
• Ability to prioritize tasks effectively.
• Exceptional customer service skills.

Responsibilities

• Maintaining asset management records and documentation.
• Processing ICT orders and coordinating payments.
• Keeping accurate and up-to-date records.

Skills

Attention to detail

Customer service

Organisational skills

Time management

Proactive approach

Job description

If you're someone who is a detail-oriented problem-solver who loves keeping things organised and running smoothly behind the scenes, then this could be the perfect role for you. We're looking for a proactive and reliable ICT Administrator to support our friendly and dynamic team.

What's the role all about?

As an ICT Administrator (Support), you'll be part of a dynamic team, responsible for helping colleagues and partners stay connected and productive. Your work will include handling service requests, managing hardware orders, and ensuring our equipment is efficient, secure, and well-maintained.

What will your day look like?

The administrator works closely with the senior ICT administrator, ICT support, suppliers, and end users. Your key responsibilities will include:

• Maintaining asset management records and documentation
• Processing ICT orders and following up as needed
• Coordinating payments and invoice processing in line with financial procedures
• Keeping accurate and up-to-date records
• Collaborating with internal teams and external suppliers to ensure smooth operations

Who are we looking for?

We seek someone with strong initiative, excellent organisation, and time management skills. Key qualities include:

• Ability to prioritize tasks effectively
• Attention to detail and proactive approach
• Commitment to quality and accuracy
• Friendly, professional communication skills
• Exceptional customer service
• A positive team player with a can-do attitude

If you're someone who values structure, takes pride in your work, and is willing to get stuck in, we'd love to hear from you!

Why join us?

Join a diverse, supportive team that keeps the council connected and functioning effectively. We value your ideas, skills, and drive to make a difference.

Note on AI in applications: We are interested in your genuine application; applications heavily utilizing AI will be scrutinized for authenticity.

For more information, contact:

The ICT Team Manager, Gemma Winn via [e-mail]

Key Dates

• Closing date - 13th July
• Interviews - W/C 21st July

This role involves a blended working pattern, primarily office-based with occasional home working as needed.

Please review all provided information carefully. Candidates selected for interviews will receive their questions 24 hours in advance.

Note: We reserve the right to close the advert early if we receive a high volume of applications.

Reward and benefits include: generous leave, a local government pension, access to the RewardNEL platform, flexible working, training opportunities, and more.

If you need support applying, contact Wendy Trask at 07702 338542 for assistance.

Discover more about living in North East Lincolnshire at Life in North East Lincolnshire | NELC (nelincs.gov.uk) #FindYourSpace

Get to know us better:

Explore our Council Plan and learn about upcoming developments. We are committed to fairness, transparency, and inclusivity in our recruitment process.