ICN Coordinator

Supply Chain Coordination Limited; Nottingham; Hybrid; GBP 29,000; Full time

Job summary

An exciting opportunity exists for an ICN Coordinator at NHS Supply Chain to manage Important Customer Notices communication effectively. This role offers a hybrid working model, professional development opportunities, and numerous employee benefits, including a generous pension scheme and annual bonus recognition.

Benefits

Hybrid working opportunities

Annual bonus schemes

27 days holiday plus bank holidays

In-house training and external qualifications

Paid well-being leave

Generous pension scheme

Flexible Benefits Scheme

2 days paid volunteering leave

Discounts from Blue Light Card and NHS Discounts

Qualifications

• Experience in coordinating internal communications and customer notices.
• Ability to manage multiple tasks efficiently.
• Proficient in digital tools for communication and reporting.

Responsibilities

• Coordinate the Important Customer Notices (ICN) process.
• Manage the Marketing inbox and tracker.
• Provide support to the wider Communications Team.

Skills

Communication

Collaboration

Data Management

Tools

Google Analytics

Job description

Social network you want to login/join with:

Job Posted: 4 July 2025
Job Updated: 4 July 2025

Apply Now

ICN Coordinator

Job Posted: 4 July 2025
Job Updated: 4 July 2025

Apply Now

ICN Co-ordinator

Function: Communications & Marketing

Location: Hybrid/Nottingham

Contract type: Fixed Term until December 2025

Hours: 2 Days a week

Salary: £28,489 per annum

Closing Date: Friday 18th July 2025

NHS Supply Chain has an exciting opportunity for an ICN Co-ordinator to join the Web and Customer Communications Team. The role of the ICN Coordinator is to coordinate the Important Customer Notices (ICN) process and ensure their accurate and timely communication to the market in line with the guidance outlined. Work collaboratively across multiple internal teams to ensure these business-critical communications are correct.

Every day you will …

1. Coordinate the Important Customer Notices (ICN) process and ensure their accurate and timely communication to the market in line with the guidance outlined.
2. Format spreadsheets and maintain brand compliance.
3. Manage the Marketing inbox and tracker.
4. Act as part of the ICN Coordinator team, providing clear communication and reporting on work levels.
5. Provide ad-hoc support to the wider Communications Team, including evaluation, reporting, and use of data to improve communication using digital tools and dashboards such as Google Analytics.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work, offering:

• Hybrid working opportunities, giving you flexibility to work in the office and remotely.
• Recognition through annual bonus schemes, long service, and VIP colleagues awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• Support for your development via in-house training and external qualifications.
• Paid well-being leave and access to the 24/7 Employee Assistance Programme.
• A generous pension scheme (employer contributes 12% when you contribute 6%).
• Access to our Flexible Benefits Scheme, including options like Life Insurance, Critical Illness Cover, Income Protection, and more.
• 2 days paid volunteering leave.
• Discounts from Blue Light Card and NHS Discounts.